At a Glance
- Tasks: Welcome customers, manage health and safety, and ensure top-notch service every day.
- Company: A professional flexible workspace provider in South London with a focus on customer experience.
- Benefits: Part-time hours, friendly team, and a dynamic work environment.
- Other info: Great opportunity for personal growth in a supportive and engaging atmosphere.
- Why this job: Be the face of a vibrant workspace and build lasting relationships with diverse clients.
- Qualifications: Customer service experience and confidence in Microsoft Office 365 are essential.
The predicted salary is between 12 - 15 £ per hour.
If you're someone who takes real pride in creating a great first impression, keeps a cool head when things get busy, and genuinely enjoys working with people every day, this could be a great fit. Our client is a flexible workspace provider based in South London, and they're looking for a Centre Operations Assistant to join their on-site team on a part-time basis. Daily working hours are 9am - 1pm Monday - Friday.
About our client: Our client operates a professional flexible workspace centre in South London, providing office space, meeting rooms, and workspace solutions to a range of businesses. They take their service standards seriously and operate with a strong focus on compliance, safety, and customer experience.
The role: Reporting to the Centre Operations Manager, you'll be the face of the centre day to day. This is a varied, hands-on role that blends customer service with building operations, health and safety compliance, and some commercial responsibility.
What you'll be doing:
- Welcoming customers and visitors to the centre and delivering a consistently high standard of service.
- Conducting pre-event inspections of meeting rooms and show offices ahead of viewings and bookings.
- Managing health and safety compliance, including contractor oversight, iAuditor checks, incident reporting, and RIDDOR compliance.
- Supporting customer move-ins and building lasting relationships with existing customers to identify upselling opportunities.
- Ensuring all customer agreements and documentation are accurate and compliant with GDPR and AML requirements.
- Handling general administration and coordinating planned works with contractors.
Skills and experience:
Essential:
- Previous customer service experience in a face-to-face environment.
- If you have worked in co-working, flex offices, or serviced office environments, this will be advantageous.
- Confident using Microsoft Office 365, including Word, Excel, and Outlook.
- Strong attention to detail and good organisational skills.
- Comfortable working independently and using your own initiative.
- Clear, confident communicator with a can-do attitude.
Desirable:
- Familiarity with health and safety processes or compliance administration.
- Experience in a workspace, facilities, hospitality, or property environment.
Centre Assistant Part Time in London employer: Property Management Recruitment
Our client is an exceptional employer, offering a dynamic work environment in South London that prioritises customer experience and professional development. With a strong focus on compliance and safety, employees enjoy a supportive culture that encourages growth and collaboration, making it an ideal place for those who thrive in customer-facing roles. The part-time Centre Assistant position provides a unique opportunity to engage with diverse clients while maintaining a flexible schedule, ensuring a rewarding work-life balance.
Contact Details:
Property Management Recruitment Recruitment Team
