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- Tasks: Handle property-related arrears and be the first point of contact for clients.
- Company: A well-established legal firm in Hertford with a supportive team.
- Benefits: Salary of £25,000 plus performance-related bonus.
- Why this job: Join a dynamic team and make a difference in clients' lives.
- Qualifications: Previous customer service or call centre experience and strong communication skills.
- Other info: Fully office-based role with opportunities for growth.
The predicted salary is between 24000 - 26000 £ per year.
A well-established legal firm in Hertford is seeking a Call Centre Operative to handle property-related arrears and serve as the first point of contact for clients. You will manage inbound and outbound calls, negotiate payment plans, and handle disputes professionally.
Ideal candidates will have previous experience in customer service or call centre environments, coupled with strong communication skills.
This fully office-based role offers a salary of £25,000 plus performance-related bonus.
Property Arrears Support Specialist in Hertford employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Arrears Support Specialist in Hertford
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls and negotiating, try role-playing with a friend or family member to get comfortable with potential scenarios you might face.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and gives you a chance to find out more about the team and the company culture.
✨Tip Number 4
Don't forget to apply through our website! We want to make sure your application gets the attention it deserves, so use our platform to showcase your skills and experience.
We think you need these skills to ace Property Arrears Support Specialist in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service or call centre roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Property Arrears Support Specialist role. We love seeing genuine enthusiasm and a bit of personality, so let us know what excites you about this position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be handling disputes and negotiations in the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Property Management Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the basics of property arrears and the role of a Call Centre Operative. Brush up on common terms and processes related to payment plans and disputes, so you can speak confidently about them.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you would handle difficult client conversations or negotiate payment plans.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a client disputing a payment. Think of examples from your past experience where you successfully resolved issues, and be ready to share those stories during the interview.
✨Dress the Part
Even though it’s an office-based role, first impressions matter! Dress smartly to convey professionalism. A neat appearance can help set a positive tone for the interview and show that you take the opportunity seriously.
