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For Companies At a Glance
- Tasks: Welcome residents and guests, park and retrieve cars with top-notch service.
- Company: Join a luxury residential building in the heart of London.
- Benefits: Enjoy a 4 days on, 4 days off schedule with competitive pay.
- Why this job: Be the first face residents see and create memorable experiences daily.
- Qualifications: Fluent English, strong communication skills, and a clean driving licence required.
- Other info: Must be over 25 for insurance; previous luxury experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
Valet Position at luxury residential building in London SW3. 4 days on 4 days off; 7am-7pm.
The Role
The Valet is the very first member of staff that residents and visitors meet upon arrival. You will be responsible for welcoming and assisting residents and their guests, as well as parking/retrieving residents' cars. You must do this with the highest level of efficiency and competence, while building a professional rapport with the residents. You will also prioritise the safety and security requirements of the building, its residents, and guests, being alert to any potential security risks. Working alongside the Building Team, you will ensure the multiple service elements operate effectively to create a seamless one-team approach.
The Candidate
- Greet everyone with a professional and sincere warm welcome, ensuring a seamless transition into the reception.
- Maintain impeccable standards of welcoming service, holding doors for guests, assisting with their luggage, calling for taxis and assisting with directions.
- Deliver and retrieve resident cars from the car park and drive to the front entrance upon requests, solely operating the car stacker.
- Ensure all resident car keys are stored safely in the relevant safe or dropped back to their apartment if required.
- Deliver unparalleled level of service in an intuitive and bespoke manner and be an ambassador for the development and company.
Requirements
- Fluent in English.
- Strong communication and customer service skills.
- Must be assertive, show initiative and have a very keen eye for detail.
- Previous experience as a Doorkeeper or Valet within a luxury fast-paced environment.
- Full clean UK (or EU with the option to be converted) driving licence minimum 2 years + over the age of 25 for insurance purposes.
Day Valet employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Valet
✨Tip Number 1
Familiarise yourself with the luxury residential sector in London. Understanding the expectations and standards of high-end service will help you stand out during the interview process.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being able to convey warmth and professionalism is key, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your driving skills and knowledge of the local area. Being confident behind the wheel and knowing the best routes can be a significant advantage in this role.
✨Tip Number 4
Network with professionals in the luxury service industry. Attend events or join online forums where you can connect with others who may provide insights or referrals for the valet position.
We think you need these skills to ace Day Valet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a Doorkeeper or Valet. Emphasise your ability to maintain high standards of service and your attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples from your past experiences that demonstrate your communication skills and ability to handle high-pressure situations.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, assertiveness, and initiative. These are key traits the company is looking for, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Property Management Recruitment
✨Showcase Your Customer Service Skills
As a Day Valet, you'll be the first point of contact for residents and guests. Be prepared to share examples of how you've provided exceptional customer service in previous roles, highlighting your ability to create a warm and welcoming atmosphere.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to handling residents' cars and personal belongings. During the interview, mention specific instances where your attention to detail made a difference in your work.
✨Emphasise Your Communication Skills
Strong communication is key in this position. Be ready to discuss how you effectively communicate with team members and residents, ensuring that everyone feels valued and informed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you had to think on your feet or manage a difficult customer, and explain how you resolved the issue.
