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For Companies At a Glance
- Tasks: Be the friendly face of our coworking space, engaging with members and organizing events.
- Company: Join a vibrant coworking space in South East London that supports local businesses.
- Benefits: Enjoy a dynamic work environment, growth opportunities, and a focus on work-life balance.
- Why this job: Make a positive impact in the community while enjoying a lively atmosphere and creative expression.
- Qualifications: Looking for friendly, self-starters with customer service experience and strong communication skills.
- Other info: Work Monday to Friday, 9am to 6pm, in a role that values teamwork and collaboration.
The predicted salary is between 28000 - 32000 £ per year.
Community Host
Coworking. Flexible Workspace. Serviced Office.
Location: South East London
Salary: £28,000 – £32,000 DOE
Hours: Monday to Friday – 9am to 6pm
Summary
Full-time, Permanent position as Community Manager for our clients lively mixed-use building in the heart of South London. You're the one making their members lives better whether that's arranging community events, helping them book meeting rooms or showing them how to use the printer.
Company Profile
Our clients space opened its doors five years ago – set over 7 floors with a mix of work, food, music, and fitness spaces. They want to create a diverse and unique working environment and support a balanced lifestyle for people living in and around the area.
Our clients coworking space provides ready-to-use desks on flexible monthly contracts for hundreds of individuals and small businesses.
They're all about supporting different kinds of small businesses that are based in and around the local neighbourhood. Their building is full of life, so we're looking for bright, professional, hardworking characters to add into the broad mix of people already based there.
Why Work Here?
- Vibrant Atmosphere: Dive into a lively workspace with diverse work, food, music, and fitness spaces.
- Growth Opportunities: Develop personally and professionally within a dynamic organisation.
- Creative Expression: Contribute to creative content for social media platforms.
- Work-Life Balance: Join a diverse and unique working environment supporting a balanced lifestyle.
- Community Impact: Contribute to local businesses and a community-focused initiative.
- Positive Connections: Shape a welcoming and engaging atmosphere within our diverse community.
- Exciting Events: Take part in planning and hosting regular community events for added excitement.
- Team Collaboration: Work collaboratively in a valued team setting for a smooth daily experience.
Job Summary
As the focal point, you will be customer service focused and a team player. The Community Manager is a hands-on role, so we're looking for someone who will be the friendly face the space, who the member will love to engage with, and who crat the member experience. You will be responsible for:
- Be the first and last point of contact for members
- Meeting members needs allowing them to focus on their own businesses
- Onboarding new members
- Plan, promote and host regular community events
- Work on community initiatives designed to create connections between members, including introductions, networking, event support and email/print communication
- Ensure the workspace looks great and runs smoothly every day
- Keep all sales platforms up to date with photos and availability
- Conducting tours of the space for potential new members
- Work with the Marketing Manager to create/provide engaging text, image and video content for our social media accounts
- Work with management on any issues to ensure member satisfaction
- Occasional oversight of our food and beverage tenants
Who are we looking for?
We would love someone who has the following experience;
- Friendly and engaging and able to make themselves available at a moment's notice
- Self-starter who takes pride in exceeding expectations
- Ideally, you'll have experience in the running of a coworking space / flexible workspace / serviced office or similar customer service and hospitality focused environment
- Ability to work well in teams and individually
- Multifaceted; you're willing to turn your hand to anything
- Strong verbal and written communication skills are a must
AMRT1_UKCT
Community Manager - Flexible Office and Coworking employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager - Flexible Office and Coworking
✨Tip Number 1
Get to know the coworking space culture! Visit similar spaces in South East London to understand what makes them unique and how they engage their community. This will help you speak knowledgeably about your vision for enhancing member experiences.
✨Tip Number 2
Network with local businesses and freelancers who might be potential members. Attend community events or workshops in the area to build relationships and show that you’re genuinely interested in supporting the local ecosystem.
✨Tip Number 3
Familiarize yourself with social media trends and content creation. Since part of your role involves creating engaging content, having a portfolio of ideas or examples can demonstrate your creativity and readiness to contribute.
✨Tip Number 4
Prepare to showcase your customer service skills during the interview. Think of specific examples where you went above and beyond to help someone, as this aligns perfectly with the friendly and engaging persona they are looking for.
We think you need these skills to ace Community Manager - Flexible Office and Coworking
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities of a Community Manager. Highlight your relevant experience in customer service, event planning, and community engagement.
Tailor Your CV: Customize your CV to reflect your skills and experiences that align with the requirements of the role. Emphasize any previous work in coworking spaces or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've created positive community experiences or events in the past.
Showcase Communication Skills: Since strong verbal and written communication skills are essential, ensure your application is free of errors and clearly conveys your message. Consider including links to any relevant social media content you’ve created.
How to prepare for a job interview at Property Management Recruitment
✨Show Your Community Spirit
As a Community Manager, it's essential to demonstrate your passion for building connections. Share examples of how you've previously engaged with community members or organized events that fostered a sense of belonging.
✨Highlight Your Customer Service Skills
This role is all about providing excellent customer service. Be prepared to discuss specific instances where you went above and beyond to meet a customer's needs, especially in a coworking or hospitality environment.
✨Be Ready to Discuss Event Planning
Since planning and hosting community events is a key responsibility, come equipped with ideas for potential events you could organize. This shows your creativity and understanding of what makes a vibrant community.
✨Demonstrate Flexibility and Teamwork
The job requires a multifaceted approach and the ability to work well in teams. Share experiences that highlight your adaptability and how you've successfully collaborated with others to achieve common goals.
