Client Services Director

Job Overview

We are searching for a Client Services Director for a leading marketing consultancy specialising in placemaking and destination marketing for residential and commercial property clients. This is a senior, pivotal position overseeing a substantial team and managing client relationships.

This creative and dynamic agency partners with property clients to increase brand awareness, drive revenue growth and occupancy, and create imaginative and unforgettable customer and tenant experiences.

Property Management Recruitment provided pay range

This range is provided by Property Management Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Property Management Recruitment.

Key Responsibilities

• Provide strategic account oversight, upsell services, and drive new business development
• Act as the voice of the agency, advocating for client needs and expectations
• Handle sensitive issues with professionalism
• Lead business pitches and actively pursue opportunities through networking
• Supervise team performance, oversee all projects to ensure timely, on‑budget, and within‑scope delivery
• Responsible for onboarding new clients and retaining existing clients

Qualifications

• Experience managing Client Services teams of at least eight people
• Experience winning and retaining business with property clients
• The ability to work in a fast‑paced environment
• Be commercially minded and strategic
• Have experience managing multiple stakeholders at C‑Suite level
• Be energetic, collaborative and goal‑oriented

Hiring Information

Seniority level: Director

Employment type: Full‑time

Job function: General Business

Industries: Marketing Services

To find out more information on this exciting opportunity, please submit your CV.