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- Tasks: Lead operations of residential schemes, ensuring top-notch service and maintenance.
- Company: Leading Block Management company with a focus on excellence.
- Benefits: Competitive salary, Monday to Friday hours, and professional development opportunities.
- Why this job: Make a real difference in residents' lives while managing prestigious properties.
- Qualifications: Experience in managing residential developments and strong leadership skills required.
- Other info: Dynamic role with opportunities for growth and team mentorship.
The predicted salary is between 43200 - 72000 £ per year.
We are proud to be working with a leading Block Management company who are currently hiring for an Estate Director to lead the operations of two residential schemes in East London.
Salary: Competitive
Hours: Monday to Friday, 8:30am-5.00pm
The Role:
- As the Estate Director, you will take full responsibility for both developments, including but not limited to:
- Delivering outstanding customer service to residents and visitors.
- Managing and supporting site-based staff.
- Overseeing planned and reactive maintenance, including contractor management.
- Ensuring communal areas are impeccably maintained and presented.
- Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
- Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
- Coordinate planned maintenance, ensuring timely execution to required standards.
- Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
- Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
- Manage front-of-house services, including parcel and key handling.
- Ensure the on-site staff are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.
- Arrange and follow up on reactive and planned maintenance.
- Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
- Coordinate and follow up on emergency repairs.
Experience:
- Proven experience managing prestigious residential developments is essential.
- Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (essential).
Qualifications:
- Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.
Skills:
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
Estate Director in City of London employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Director in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Estate Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its developments. Familiarise yourself with their projects and values, so you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing residential developments and how you've delivered outstanding customer service. Highlight your leadership skills and contractor management expertise to make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that Estate Director position, and applying directly can give you a better chance of standing out from the crowd.
We think you need these skills to ace Estate Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estate Director role. Highlight your experience in managing residential developments and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and contractor management experience that align with our needs.
Showcase Your Communication Skills: Since outstanding communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Property Management Recruitment
✨Know Your Developments
Before the interview, make sure you research the specific residential schemes you'll be managing. Familiarise yourself with their unique features and any recent developments in the area. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Estate Director, strong leadership is key. Prepare examples of how you've successfully managed teams in the past. Think about times when you've mentored staff or resolved conflicts. Be ready to discuss your approach to motivating and developing your team.
✨Demonstrate Your Customer Service Focus
Outstanding customer service is crucial in this role. Be prepared to share specific instances where you've gone above and beyond for residents or clients. Highlight your communication skills and how you ensure a positive experience for everyone involved.
✨Prepare for Technical Questions
Given the responsibilities around maintenance and contractor management, brush up on relevant technical knowledge. Be ready to discuss how you would handle planned and reactive maintenance, as well as your experience with compliance and safety protocols. This will demonstrate your capability to manage the operational side effectively.
