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For Companies At a Glance
- Tasks: Coordinate accommodation services, manage check-ins/outs, and support residents daily.
- Company: Join a trendy, design-led student accommodation provider in vibrant West London.
- Benefits: Enjoy a competitive salary, bonuses, ongoing training, and a fun team culture.
- Why this job: Be the face of a premium residence while making a real impact on student living.
- Qualifications: Previous B2C sales or hospitality experience, strong communication skills, and a proactive mindset.
- Other info: Shift-based role includes evenings and weekends; ideal for those near West London.
The predicted salary is between 20800 - 36400 £ per year.
Accommodation Co-ordinator – London (Student Living) West London
Full Time | Shift-based, including evenings & weekends
The Role
We’re working on behalf of a forward-thinking, design-led student accommodation provider to find a proactive Accommodation Co-ordinator for a premium residence in West London. As the front-facing presence of the property, you’ll deliver exceptional service to residents, support the achievement of sales and occupancy targets, and ensure smooth day-to-day operations. This role includes overseeing check-ins/outs, conducting viewings, handling resident queries, and managing on-site administration and facilities coordination.
The Person
You’ll be a confident communicator with a passion for customer service and a natural flair for relationship-building. Ideal candidates will bring:
- Previous experience in business-to-customer (B2C) sales or hospitality
- Strong organisational and administrative skills
- Excellent written and verbal communication
- A proactive, solutions-focused mindset
- Willingness to work shifts including weekends and evenings
- Proximity to West London or ability to travel easily across sites
- Experience in the student accommodation sector and multilingual skills are desirable but not essential.
The Package
£26,000 + bonus
Performance-based incentives
Ongoing training and career development opportunities
A positive, energetic team culture with real autonomy
Unique opportunity to join a fast-growing and design-conscious living brand
Administrator employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the student accommodation sector. Research current trends and challenges in the industry, as this knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the hospitality and student accommodation fields. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you successfully resolved issues or enhanced a customer's experience, as these stories will resonate well with interviewers.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage multiple tasks effectively. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your proactive approach to problem-solving.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, B2C sales, and any administrative roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and relationship-building. Mention specific examples from your past experiences that align with the responsibilities of the Accommodation Co-ordinator role.
Highlight Your Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure your application is free from errors and clearly conveys your thoughts. Consider including examples of how you've effectively communicated in previous positions.
Show Enthusiasm for the Role: In both your CV and cover letter, express your enthusiasm for working in student accommodation and your willingness to work shifts, including evenings and weekends. This will show that you are committed and ready for the demands of the job.
How to prepare for a job interview at Property Management Recruitment
✨Showcase Your Customer Service Skills
As an Accommodation Co-ordinator, you'll be the face of the property. Be prepared to share specific examples of how you've delivered exceptional customer service in previous roles, especially in B2C sales or hospitality.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. Discuss your experience with managing multiple tasks, such as overseeing check-ins and handling resident queries, to show that you can keep everything running smoothly.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will reflect your ability to engage with residents effectively.
✨Emphasise Your Proactive Mindset
The ideal candidate has a solutions-focused approach. Prepare to discuss situations where you've identified problems and taken the initiative to resolve them, showcasing your proactive attitude.
