We're supporting a growing student living operator in the search for an exceptional General Manager to take ownership of one of their residential communities. This is a high-impact leadership role with responsibility for resident experience, operational performance, commercial outcomes, compliance, and site standards. Leading a multidisciplinary onsite team, you'll drive occupancy, resident satisfaction, financial performance, and day-to-day operations while creating an environment where students genuinely want to live. Backed by a business with ambitious growth plans and strong investment foundations, this is an opportunity to make a visible impact, take real ownership, and grow with a rapidly expanding platform.
Key Responsibilities Lead the overall performance and day-to-day operation of a student living community
Manage and develop teams across resident services, maintenance, and housekeeping
Drive resident satisfaction, retention, rebookings, and community engagement
Take ownership of occupancy, revenue, debt management, and key performance metrics
Manage budgets, forecasting, expenditure, and financial performance
Ensure the building remains safe, compliant, and maintained to a high standard
Oversee planned and reactive maintenance programmes and contractor performance
Manage complaints, service recovery, safeguarding, and resident welfare matters
Lead key operational periods including check-in, check-out, and summer turnaround
Identify opportunities to improve operational efficiency, resident experience, and commercial performance
Your Requirements Experience within PBSA, BTR, residential property, hospitality, or another customer-focused operational environment
Proven experience leading and developing multi-disciplinary teams
Strong commercial awareness with experience managing budgets, KPIs, and performance targets
Track record of delivering exceptional customer or resident experiences
Understanding of building operations, contractor management, compliance, and health & safety
Confident communicator capable of managing stakeholders and challenging situations
Strong organisational, leadership, and decision-making skills
Experience with property management, CRM, finance, or compliance systems
Yardi experience is beneficial but not essential
What's On Offer Competitive salary and performance-related bonus
Contributory pension and health cash plan
Travel allowance and business expense reimbursement
Significant autonomy and ownership within the role
Opportunity to join a growing operator at an exciting stage of its journey
Exposure to senior leadership and the ability to influence site performance
Long-term career progression as the portfolio continues to expand
Collaborative, entrepreneurial, and people-focused culture
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General Manager in Edinburgh employer: Property Management Recruitment Ltd
As a leading student living operator, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development and growth opportunities, you will have the chance to make a meaningful impact in a dynamic environment while enjoying the autonomy to lead your team effectively. Our commitment to excellence in resident experience and operational standards ensures that you will be part of a forward-thinking organisation dedicated to creating exceptional living spaces for students.
Contact Details:
Property Management Recruitment Ltd Recruitment Team
