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- Tasks: Lead facilities operations across luxury health clubs and ensure top-notch standards.
- Company: Third Space, a premier collection of luxury health clubs in London.
- Benefits: Competitive salary and the chance to shape high-end environments.
- Why this job: Join a dynamic team and make a real impact on luxury fitness experiences.
- Qualifications: Extensive experience in senior facilities management and strong leadership skills.
- Other info: Opportunity for career growth in a rapidly expanding company.
The predicted salary is between 60000 - 80000 £ per year.
The Company
Third Space is a collection of luxury health clubs in London, individual in style and bound by a common philosophy: to be the best health club in the world in the eyes of our members. Our environments are meticulously designed, and our facilities are maintained to the highest possible standards. In December 2025, we opened club number 14 at The Whiteley, and our plan for the next five years is to more than double our estate.
The Role
The Head of Facilities is responsible for ensuring exceptionally high standards are maintained across all the clubs and ancillary properties, whilst also ensuring ongoing compliance with best practice health and safety procedures. Success in the role requires technical expertise in all Facilities and M&E services (including Pools/Spas), as well as excellent budgetary control, project planning and stakeholder management. Reporting to the Property Director and responsible for a team of 24 (5 direct, and 19 indirect reports), the Head of Facilities is a critical role within our senior leadership team, taking full accountability of the facilities strategy, ensuring operational excellence, compliance, and continuous improvement across the estate. This is a highly visible role with direct exposure to the Executive Team and responsibility for significant operational and capital budgets.
Key Responsibilities
- Lead and manage all facilities operations across multiple luxury sites
- Oversee contractor procurement, performance, and service delivery
- Ensure full compliance with statutory and Health & Safety regulations
- Develop and manage facilities budgets, identifying cost efficiencies
- Drive continuous improvement in service quality and operational processes
- Lead facilities-related projects from concept through to completion
- Implement and optimise FM systems across the business
- Manage energy consumption and sustainability initiatives
- Prepare and present reports, business cases, and investment proposals at executive level
- Collate cross-functionally to ensure a seamless, joined-up approach
About You
You are a strategic, technically strong facilities leader with a passion for excellence in high-end environments.
Essential experience
- Extensive experience in a senior FM role within a luxury, customer-facing environment
- Proven leadership of engineering teams and external suppliers
- Strong experience in project management within live operational environments
- Expertise in budget management, procurement, and contract administration
- In-depth knowledge of Health & Safety legislation and compliance
- Experience managing energy performance and driving efficiencies
Key skills & attributes
- Strong technical problem-solving and decision-making ability
- Excellent communication and stakeholder management skills
- Commercially astute with a focus on quality and efficiency
- Highly organised with strong leadership capability
- Confident presenter with the ability to influence at senior level
- Professional membership (RICS, CIOB, or BIFM) preferred
Compensation: Competitive salary
Head of Facilities in City of Westminster employer: Property & Facilities
Contact Detail:
Property & Facilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Facilities in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and projects in the past. Highlight your ability to drive continuous improvement and maintain high standards in luxury environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Facilities in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Head of Facilities role. Highlight your leadership in facilities management, budget control, and project management to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about maintaining high standards in luxury environments and how your experience makes you the ideal candidate for this role.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving service quality or managing significant budgets, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Property & Facilities
✨Know Your Facilities Inside Out
Before the interview, make sure you thoroughly research Third Space and its facilities. Understand their unique selling points and how they maintain high standards. This will help you demonstrate your passion for excellence in luxury environments and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your experience managing engineering teams and external suppliers, as well as any projects you've overseen. Be ready to discuss your approach to stakeholder management and how you ensure compliance with health and safety regulations.
✨Be Budget Savvy
Since budget management is a key responsibility, come prepared with insights on how you've identified cost efficiencies in past roles. Discuss specific strategies you've implemented to manage budgets effectively while maintaining service quality. This will showcase your commercial acumen and focus on efficiency.
✨Prepare for Executive-Level Discussions
As this role involves presenting reports and business cases to the executive team, practice articulating your ideas clearly and confidently. Think about how you can influence decision-making at a senior level and be ready to discuss your vision for continuous improvement across the estate.