At a Glance
- Tasks: Manage reception, greet clients, handle calls, and support solicitors with admin tasks.
- Company: Join a successful law firm in the affluent area of Highgate, North London.
- Benefits: Enjoy a competitive salary and work in a vibrant, team-oriented environment.
- Other info: Full-time office-based role with opportunities for growth and development.
- Why this job: Perfect for those who thrive in busy settings and want to make a real impact.
- Qualifications: Previous admin or customer service experience and strong communication skills required.
The predicted salary is between 18720 - 20160 £ per year.
Proper Recruitment have a fantastic front of house receptionist opportunity that has just come available in Hampstead, London for a successful law firm.
Responsibilities
- Managing the reception area and meeting rooms to support a smooth running of the office.
- Greeting clients in a friendly, professional manner and offering them refreshments ahead of their meetings.
- Dealing with mainline calls and new enquiries.
- Carrying out the postal duties.
- Providing ad hoc administrative support to a team of solicitors; using our legal case management system to generate client invoices and record payments.
- Creating new user accounts and requesting deeds on the Land Registry portal.
- Preparing and posting property deeds to clients.
- Archiving closed client files using Microsoft Excel.
- Replenishing office supplies.
- Raising office maintenance queries to suppliers or the Office Manager as appropriate.
- Liaising with the IT Support team to resolve technical queries.
Qualifications
- Must have previous experience working in an administrative or customer service role.
- Must have A* - C grade GCSE’s and A Levels. A 2:1 degree is desirable but not essential.
Requirements
- Excellent oral and written communication, interpersonal, organisational, and administrative skills.
- Be resourceful, proactive and apply initiative to problem solve.
- Able to confidently liaise with clients, third parties and suppliers.
- Pay attention to detail.
- Proficient with Microsoft Outlook, Word, and Excel.
- Experienced at multi-tasking, dealing confidential documents, and taking responsibility for managing and effectively prioritising workload.
- Must thrive in a busy, team-oriented environment.
- Full-Time Office Based Role
Receptionist employer: Proper Recruitment
Join a prestigious law firm in Highgate, North London, where you will be part of a dynamic team that values professionalism and client satisfaction. Enjoy a supportive work culture that encourages personal growth and development, with opportunities to enhance your administrative skills in a vibrant office environment. With competitive salary packages and a focus on employee well-being, this role offers a rewarding career path for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the law firm's background and values. Understanding their culture will help you tailor your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since you'll be greeting clients and handling enquiries, being articulate and friendly is key to making a great first impression.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel. Being proficient in these tools will not only help you in the role but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of the firm if possible. They can provide insights into the work environment and may even offer tips on how to stand out during the application process.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administrative or customer service roles. Emphasise skills like communication, organisation, and proficiency with Microsoft Office, as these are crucial for the receptionist position.
Craft a Strong Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to manage a busy reception area and provide excellent client service.
Highlight Relevant Skills:In your application, clearly outline your skills in multitasking, problem-solving, and attention to detail. Use examples from previous roles to illustrate how you've successfully managed similar responsibilities.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Proper Recruitment
✨Showcase Your Customer Service Skills
As a receptionist, your ability to greet clients warmly and handle inquiries is crucial. Prepare examples from your past experiences where you successfully managed customer interactions, highlighting your friendly and professional demeanour.
✨Demonstrate Organisational Abilities
The role requires excellent organisational skills. Be ready to discuss how you prioritise tasks and manage multiple responsibilities. You might want to share specific instances where your organisational skills made a difference in your previous roles.
✨Familiarise Yourself with Legal Terminology
Since this position is within a law firm, having a basic understanding of legal terms and processes can set you apart. Brush up on common legal jargon and be prepared to discuss how you would handle tasks related to client invoices and property deeds.
✨Highlight Your Technical Proficiency
Proficiency in Microsoft Office is essential for this role. Be prepared to discuss your experience with Outlook, Word, and Excel, and consider mentioning any specific projects where you used these tools effectively, especially in managing data or creating documents.
