Proper Recruitment are working with a growing Construction company in North London who are looking for an organised and proactive Operations Assistant to join their team.
This is a fantastic opportunity for someone with strong administrative and communication skills who enjoys working in a busy office environment. The successful candidate will play a key role in coordinating engineers, managing appointments and ensuring clients receive excellent service throughout the process.
Responsibilities
- Schedule and coordinate engineers' diaries, including initial appointments and return visits.
- Handle incoming calls and emails from tenants, landlords, letting agents and clients.
- Provide regular updates to customers from initial booking through to job completion.
- Ensure clear and accurate communication between engineers, clients and the office.
- Assist with preparing quotations, invoices and job reports.
- Maintain accurate records using internal job management systems and client portals.
Requirements
- Previous office administration experience is essential.
- Experience within Property, Construction, Maintenance or Facilities Management is highly desirable.
- Excellent written communication skills and a professional telephone manner.
- Confident using Microsoft Outlook and Microsoft 365.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Ability to build rapport and maintain professional relationships with letting agents, clients and tenants.
- Experience with ServiceM8, Fixflo or Dwellant would be beneficial but is not essential.
- Proactive, reliable and able to remain calm in a busy working environment.
- Full Training Provided
- Opportunity for Career Progression
- Full-Time | Monday to Friday | Office Based
If you're an experienced administrator looking for an opportunity to develop your career within a growing Construction company, we'd love to hear from you.
Any enquiries can also be directed to info@proper-recruitment.com or by phone - 0208 057 4047.
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Operations Assistant employer: Proper Recruitment
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