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For Companies At a Glance
- Tasks: Lead and mentor a dynamic property management team while enhancing processes.
- Company: Thriving independent estate agency in North London with a supportive culture.
- Benefits: Competitive salary up to £40,000, commission opportunities, and clear progression paths.
- Why this job: Shape a department and make a real impact in a growing business.
- Qualifications: 4+ years in residential property management and strong leadership skills.
- Other info: Full-time office-based role with a focus on exceptional customer service.
The predicted salary is between 32000 - 48000 £ per year.
Proper Recruitment have just taken on a fantastic Head of Property Management opportunity on behalf of a thriving independent estate agency in North London. This is an excellent opportunity for an experienced property management professional who is ready to take ownership of a department, lead a team, and shape processes within a growing and well-respected business.
Responsibilities
- Oversee the day-to-day running of the property management department.
- Lead, manage, and mentor the property management team to deliver exceptional service.
- Implement and improve processes to enhance efficiency, compliance, and client satisfaction.
- Act as a senior point of contact for landlords, tenants, and contractors.
- Ensure full compliance with current property management legislation and best practice.
- Manage workloads, KPIs, and service standards across the department.
- Work closely with the Directors to support the ongoing growth of the business.
Requirements
- 4+ years’ experience in residential property management.
- Proven experience managing portfolios and leading or mentoring team members.
- Strong knowledge of property management legislation and compliance.
- Highly organised, proactive, and solutions-focused.
- Excellent communication and relationship management skills.
- ARLA qualification is desirable but not essential.
Up to £40,000 per annum On Target Earnings [OTE] Earn Commission Opportunity to shape and develop a department within a growing independent agency Supportive leadership team and clear scope for progression Full-Time Office Based | Monday - Friday
If you are a motivated individual with a passion for property and delivering exceptional customer service, we would love to hear from you. This role is available immediately, so please submit your CV and apply.
Head of Property Management employer: Proper Recruitment
Contact Detail:
Proper Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Management
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in managing portfolios and leading teams. Share specific examples of how you've improved processes or enhanced client satisfaction – it’ll set you apart from the crowd.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can help keep you top of mind for the hiring team.
✨Tip Number 4
Prepare for those tricky questions! Brush up on property management legislation and best practices so you can confidently discuss them in interviews. Being well-prepared will not only boost your confidence but also demonstrate your commitment to the role.
We think you need these skills to ace Head of Property Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Head of Property Management role. Highlight your property management experience and any leadership roles you've held to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can lead our team to success. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it's improving processes or enhancing client satisfaction, we want to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Proper Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of property management legislation and compliance. Being able to discuss current regulations confidently will show that you're not just experienced, but also up-to-date with industry standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and mentored teams in the past. Think about specific situations where you improved team performance or enhanced client satisfaction, as this will demonstrate your capability to lead the property management department.
✨Be Process-Oriented
Since the role involves shaping processes, come prepared with ideas on how you would improve efficiency and compliance within the department. This shows initiative and a proactive approach, which is exactly what they’re looking for.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s growth plans and how the property management department fits into that vision. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
