At a Glance
- Tasks: Lead and inspire your team while ensuring top-notch guest experiences.
- Company: Join The Three Pigeons, a historic pub in Guildford known for its cozy atmosphere and community vibe.
- Benefits: Enjoy bonuses, private medical insurance, flexible working, and discounts through Stonegate Xtra Rewards.
- Why this job: Be part of a unique pub culture that values creativity and community engagement.
- Qualifications: Experience in customer service and a natural leadership style are essential.
- Other info: Accommodation provided; perfect for those looking to grow in the hospitality industry.
The predicted salary is between 24000 - 40000 £ per year.
General Manager – The Three Pigeons, Guilford
Salary – Up to £40,000 p.a. + Bonuses
2 Bedroom Accommodation
Can you…
- Support, coach, mentor and develop your team
- Create and deliver a vision for your business
- Ensure standards and compliance are continuous
- Create a welcoming atmosphere for our guests
- Deliver consistent financial results
A little bit about the opportunity…
Step into the charming embrace of Three Pigeons, a quaint pub steeped in history since the 18th century. With its inviting dark wood floors, this cosy pub is a haven for cask ale enthusiasts and lovers of traditional British fayre.
Nestled at the top of Guildford’s cobbled high street, amid the bustling shopping area, The Three Pigeons enjoys a prime location.
The Three Pigeons is a delightful two-story pub, seamlessly connected by a quirky open-plan 1960’s spiral staircase. Inside, you’ll find a rotating selection of cask ales sourced from local breweries, making it a perfect spot for families and furry friends.
But The Three Pigeons is more than just a cosy retreat: it’s a hub of activity at the heart of the local community and the town centre visitors.
At Stonegate, we believe in the power of unique experiences, and Three Pigeons is a testament to that philosophy. Each of our pubs is as distinct as the General Managers who run them.
We’re on the lookout for a passionate General Manager who will continue to keep this business at the forefront of our customers’ minds through the creation of strong reasons to visit as well as delivering a phenomenal guest experience.
As General Manager you will:
- Be well versed in a customer service driven environment.
- Be confident in delivering operational excellence both front and back of house.
- Exhibit a natural leadership style, galvanising a team of professionals.
- Ensure your team are trained, developed, recognised, and rewarded for their efforts.
What’s in it for you?
- Bonus opportunities
- Award-winning training and development programmes
- Referral scheme of up to £1,000 per person
- Private Medical Insurance
- Dental Insurance
- Employee Assistance – Licence Trade Charity
- Flexible working
- Wagestream – Early access to your earned wages
- Stonegate Xtra Rewards – Online benefits portal offering discounts
To see all of our benefits, please click on the link below:
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance. Please contact (RM Email).
Job Reference: PW1157552GuiGM
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General Manager employer: Proper Pubs - Stonegate Group
Contact Detail:
Proper Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the local community and its preferences. Understanding what makes The Three Pigeons a beloved spot for locals will help you articulate your vision for enhancing guest experiences during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored and developed teams in previous roles. Highlighting specific instances where your coaching led to improved performance can set you apart.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially those related to customer service and operational excellence. Being able to discuss innovative ideas for maintaining high standards will demonstrate your commitment to continuous improvement.
✨Tip Number 4
Prepare to discuss how you would create a welcoming atmosphere for guests. Think about unique initiatives or events that could attract more visitors to The Three Pigeons and enhance its reputation as a community hub.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position at The Three Pigeons. Make sure you understand the key responsibilities and expectations, such as team development and operational excellence.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, team leadership, and financial management. Use specific examples that demonstrate your ability to create a welcoming atmosphere and deliver consistent results.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your vision for The Three Pigeons. Mention how your leadership style aligns with their values and how you plan to enhance the guest experience.
Highlight Your Achievements: In both your CV and cover letter, be sure to include quantifiable achievements from previous roles. This could include improvements in customer satisfaction scores, successful team training initiatives, or financial targets met.
How to prepare for a job interview at Proper Pubs - Stonegate Group
✨Show Your Leadership Skills
As a General Manager, you'll need to exhibit a natural leadership style. Be prepared to share examples of how you've successfully led teams in the past, focusing on coaching and mentoring your staff.
✨Demonstrate Customer Service Excellence
Since the role is customer service driven, think of specific instances where you went above and beyond for guests. Highlight your commitment to creating a welcoming atmosphere and delivering exceptional experiences.
✨Discuss Financial Acumen
Be ready to talk about your experience with financial results. Prepare to discuss how you've managed budgets, increased profitability, or improved operational efficiency in previous roles.
✨Emphasize Community Engagement
The Three Pigeons is a hub of activity in the local community. Share your ideas on how to engage with the community and create strong reasons for customers to visit, showcasing your understanding of the local market.