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For Companies At a Glance
- Tasks: Lead and mentor your team while ensuring a fantastic guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy flexible working, discounts, bonuses, and award-winning development programmes.
- Why this job: Be part of a friendly venue that values people and offers unforgettable experiences.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Located near Sutton Station, we’re the go-to spot for live sports!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for experienced Deputy Managers and leaders who know how to be great team players and have a real passion to create an amazing guest experience at Old Bank.
Can you…
- Support, coach and mentor your team
- Support the General Manager and work together to create and deliver your vision
- Ensure standards and compliance are continuous in the General Manager's absence
- Create a welcoming atmosphere for our guests
To be considered for the Deputy Manager position at Old Bank you must be 18 or over as the role involves the sale of alcohol.
A little bit about us… We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. The Old Bank in Sutton is a friendly venue located a stone's throw away from Sutton Station offering delicious food, great drinks, and unforgettable experiences to all our guests. We are perfect for any occasion, including lunch, dinner visits, birthdays, and all other special occasions. We are also the only pub in Sutton with an outside TV, so we are THE go-to place for live sport in Sutton.
What’s in it for you?
- Award winning Deputy Manager and General Manager development programmes
- Bonus opportunities
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Old Bank directly.
Deputy Manager employer: Proper Pubs - Stonegate Group Careers
Contact Detail:
Proper Pubs - Stonegate Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the Old Bank's atmosphere and offerings. Visit the pub, engage with staff, and observe how they interact with guests. This will help you understand their culture and values, which you can reference in your conversations during the interview.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully supported and mentored teams in previous roles. Be ready to discuss specific situations where your coaching made a positive impact on team performance or guest experience.
✨Tip Number 3
Research the Stonegate Group and its various brands. Understanding their mission and values will allow you to align your answers with what they are looking for in a Deputy Manager, showing that you're not just a fit for Old Bank but for the entire company.
✨Tip Number 4
Prepare to discuss how you would create a welcoming atmosphere for guests. Think about specific strategies you could implement to enhance customer experience, especially during busy times, and be ready to share these ideas during your interview.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight your relevant experience in supporting and mentoring teams.
Craft a Personal Statement: Write a personal statement that reflects your passion for creating an amazing guest experience. Use specific examples from your past roles to demonstrate how you have successfully created welcoming atmospheres and maintained high standards.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Mention any experience you have in coaching or mentoring team members, as well as your capability to support the General Manager in delivering their vision.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Proper Pubs - Stonegate Group Careers
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating an amazing guest experience. Share specific examples from your past roles where you went above and beyond to ensure guests had a memorable time.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll need to support and mentor your team. Be prepared to discuss your leadership style and provide examples of how you've successfully coached team members in previous positions.
✨Understand the Company Culture
Familiarise yourself with Old Bank's values and culture. Highlight how your personal values align with theirs, especially regarding teamwork and providing a welcoming atmosphere for guests.
✨Prepare for Compliance Questions
Since the role involves compliance and standards, be ready to answer questions about how you ensure these are met. Discuss any relevant experiences where you maintained high standards in a previous role.
