Deputy Manager

Deputy Manager

Newton Full-Time 30102 £ / year No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver amazing guest experiences.
  • Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
  • Benefits: Enjoy flexible working, discounts, bonuses, and development programmes.
  • Why this job: Be part of a welcoming environment where people and great food come together.
  • Qualifications: Must be 18+ with a passion for hospitality and teamwork.
  • Other info: Located opposite Chester train station, perfect for commuters.

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Town Crier. If you love motivating others, driving performance, and making a real impact, we would love to chat.

Can you…

  • Provide clear guidance, encouragement, and support to help the team grow.
  • Support the General Manager and work together to create and deliver our vision.
  • Maintain consistency in standards and procedures.
  • Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us… We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you.

Located directly opposite Chester train station, the Town Crier is the perfect stop on the way in or out of town. Our beautiful bar serves a wide range of delicious food and drinks, and we pride ourselves on our extensive Cask Ale selection. We have a large partially covered beer garden with TVs, a private function room, and a multitude of screens for catching all the sport, which makes us a firm favourite with pre-booked guests looking to enjoy an extra special experience! We are family and child friendly; dogs are always welcome with us too!

What’s in it for you?

  • Award winning Deputy Manager and General Manager development programmes.
  • Bonus opportunities.
  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream – Early access to your earned wages.

To be considered for the Deputy Manager position at Town Crier you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Deputy Manager employer: Proper Pubs - Stonegate Group Careers

At Stonegate Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the Town Crier that values teamwork and guest satisfaction. With award-winning development programmes for Deputy Managers, flexible working options, and a range of employee benefits including discounts and healthcare, we empower our staff to grow and thrive in a welcoming environment. Located conveniently opposite Chester train station, our pub is not just a workplace but a community hub where you can make a real impact while enjoying a lively atmosphere and engaging with guests.
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Contact Detail:

Proper Pubs - Stonegate Group Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager

✨Tip Number 1

Familiarise yourself with the Town Crier's atmosphere and values. Visit the pub, engage with staff and guests, and observe how they create a welcoming environment. This will help you understand their culture and demonstrate your genuine interest during the interview.

✨Tip Number 2

Prepare examples of how you've successfully motivated and supported a team in previous roles. Think about specific situations where your leadership made a difference, as this will showcase your ability to inspire others, which is key for the Deputy Manager role.

✨Tip Number 3

Research the latest trends in the hospitality industry, especially around guest experiences and team management. Being knowledgeable about current practices will allow you to discuss innovative ideas that could enhance the Town Crier's offerings.

✨Tip Number 4

Network with current or former employees of Stonegate Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed in the role.

We think you need these skills to ace Deputy Manager

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Conflict Resolution
Performance Management
Operational Management
Problem-Solving Skills
Attention to Detail
Time Management
Training and Development
Adaptability
Financial Acumen
Health and Safety Compliance

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Emphasise any leadership roles, team motivation, and guest service excellence to demonstrate your suitability for the role.

Write a Strong Cover Letter: In your cover letter, express your passion for creating outstanding guest experiences and your ability to inspire a team. Use specific examples from your past experiences to illustrate your points and show how you can contribute to the Town Crier's vision.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Proper Pubs - Stonegate Group Careers

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created outstanding guest experiences in the past, as this aligns perfectly with what the Town Crier is looking for.

✨Demonstrate Leadership Skills

As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated others in previous roles.

✨Understand the Company Culture

Familiarise yourself with the values and culture of the Town Crier and Stonegate Group. Highlight how your personal values align with theirs, especially regarding creating a welcoming and inclusive environment for guests.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions ready to ask the interviewers. This shows your genuine interest in the role and helps you understand more about the expectations and opportunities for growth within the company.

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