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- Tasks: Lead projects and manage client relationships while ensuring smooth delivery.
- Company: Join Propel Tech, a friendly and innovative software consultancy in Wakefield.
- Benefits: Competitive salary, performance bonuses, flexible working, and dedicated learning time.
- Other info: Dynamic role with opportunities for growth and collaboration across diverse sectors.
- Why this job: Be the trusted link between clients and development teams, making a real impact.
- Qualifications: Experience in project management and strong relationship-building skills required.
The predicted salary is between 45000 - 65000 £ per year.
Do you thrive when clients trust you, projects run smoothly, and teams pull in the same direction? At Propel Tech, our Client Delivery Managers are experienced project managers who also own the client relationship. You will be the person clients rely on, and the link between what they need and what our development teams deliver. If you are organised, people-oriented, and energised by variety, this could be the role for you. We are a friendly, forward-thinking software consultancy based in Wakefield. We solve complex challenges for clients across a range of industries and take real pride in the relationships we build along the way.
What we offer
- £45,000 to £65,000 salary, depending on experience, with flexibility for exceptional candidates
- Monthly performance-related bonus opportunities
- Flexible hybrid working, typically just a few in-office days per month
- 10% of your time dedicated to learning and development
- Private medical insurance, share scheme, buy/sell holiday, and more
Find out more about our comprehensive benefits package on our careers site.
About the role
This role combines delivery management with relationship ownership. You will be aligned to a dedicated .NET development team, taking ownership of all their clients and projects across sectors including business services, logistics, and manufacturing. Each development team at Propel Tech has its own dedicated Client Delivery Manager (CDM), and our CDMs work closely together to ensure consistency in process and approach across the business. It is a structure that gives you real ownership of your area while making sure you are never working in isolation.
Day to day, you will work in close partnership with the Development Team Manager of your team. Together you will manage project lifecycles, coordinate resources, and ensure clients are well served. You will own the client relationship and delivery coordination, while your Development Team Manager leads on the technical direction, code quality, and the day to day management of the development team. It is a genuine partnership and one that is central to how we deliver for clients at Propel Tech.
"We’re looking for someone who genuinely enjoys owning client relationships and takes pride in keeping delivery running smoothly. If you are the kind of person who spots problems before they become issues and brings calm, clear thinking to busy situations, you will fit right in here." Chris Kirkham, Delivery & Operations Director
What you’ll do
- Lead projects from scoping through to delivery, taking a hands-on approach to defining functional requirements, managing scope, risk, change, and budgets throughout
- Act as the primary client contact, owning relationships for the long term and developing account plans and roadmaps
- Work closely with development and QA teams to resource work effectively and maintain delivery quality
- Triage support issues, facilitate client meetings, and keep all tracking and documentation accurate and up to date
- Contribute to process improvement and consistency across the client delivery team and the business
What you’ll bring
- Solid hands-on project management experience, with a track record of managing and delivering projects on time and within budget in a client-facing environment, ideally within technology or software
- Highly organised with the ability to juggle multiple clients and workstreams while maintaining strong relationships with both clients and internal teams
- Commercially minded, with a genuine interest in understanding client businesses and identifying opportunities to grow and expand accounts over time
- Naturally curious about how client businesses work, with the ability to draw out client needs and translate them into clear functional requirements and well-defined scope
- Familiarity with project tracking tools such as Jira is a bonus
What success looks like in this role
- Clients feel informed, confident, and well looked after
- Projects are delivered on time, within budget, and to a high standard
- Risks are identified and managed early
- You are a trusted partner to both clients and the teams you work with
Our process
We aim to respond within five working days. The process includes an initial video interview followed by a final in-person interview at our Wakefield office. We will be open about what to expect at every stage.
A note on inclusion
You don’t need to meet every requirement to apply. If this role feels like the right next step, we’d love to hear from you.
Please note: Agency support is already in place for this vacancy.
Client Delivery Manager / Senior Client Delivery Manager (Project Management) in Wakefield employer: Propeltech
Contact Detail:
Propeltech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Manager / Senior Client Delivery Manager (Project Management) in Wakefield
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Propel Tech's website and social media. Understanding their projects and values will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Delivery Manager. Highlight your project management skills and how you've built strong client relationships in the past.
✨Tip Number 3
Prepare questions for your interviewers. Ask about their approach to client relationships or how they handle project challenges. This shows you're engaged and eager to contribute to their success.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and reinforces your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Client Delivery Manager / Senior Client Delivery Manager (Project Management) in Wakefield
Some tips for your application 🫡
Show Your Project Management Skills: Make sure to highlight your hands-on project management experience in your application. We want to see how you've successfully managed projects in the past, especially in client-facing environments. Use specific examples to demonstrate your ability to deliver on time and within budget.
Emphasise Client Relationships: Since this role is all about owning client relationships, don’t shy away from sharing your experiences in building and maintaining strong connections with clients. We love candidates who can show they genuinely care about client needs and can translate those into actionable plans.
Be Organised and Detail-Oriented: We’re looking for someone who can juggle multiple clients and workstreams without dropping the ball. In your application, showcase your organisational skills and attention to detail. Mention any tools you’ve used, like Jira, to keep everything on track.
Apply Through Our Website: We encourage you to apply directly through our careers site. It’s the best way for us to receive your application and ensures you get all the latest updates about the process. Plus, it shows you’re keen on joining our team at Propel Tech!
How to prepare for a job interview at Propeltech
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of projects Propel Tech handles. Be ready to discuss how your past experiences align with their project management style and client relationship focus.
✨Showcase Your People Skills
As a Client Delivery Manager, building relationships is key. Prepare examples that highlight your ability to connect with clients and teams, and how you've successfully managed client expectations in the past.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage multiple projects and clients simultaneously. Share specific tools or methods you use to stay organised and ensure smooth delivery, as this will resonate well with their needs.
✨Ask Insightful Questions
Prepare thoughtful questions about Propel Tech’s approach to client delivery and team collaboration. This shows your genuine interest in the role and helps you understand how you can contribute to their success.