Technical Account Manager

Technical Account Manager – German Speaking

Location: London (Hybrid/Remote Options)

Language Requirement: Fluent German

Join a high-growth SaaS company as a Technical Account Manager, where you’ll play a key role in supporting and growing relationships with strategic clients across the DACH region. This is a great opportunity to work with a product that\’s making an impact, backed by a collaborative and people‑first culture.

What You’ll Do

• Lead Customer Programs – Plan and coordinate initiatives to ensure customers get maximum value from the platform. Champion adoption and engagement across user teams.
• Own Projects & Renewals – Support pilots, renewals, and expansion projects, working closely with cross‑functional teams to deliver outstanding results.
• Act as a trusted advisor, aligning customer goals with internal teams including Delivery, Product, and Sales.
• Stay Engaged & Aligned – Host regular check‑ins and strategic meetings, including on‑site visits and quarterly reviews, to deepen partnerships and maintain alignment.

What You’ll Bring

• 2+ years of experience in implementation roles, or a similar client‑facing role.
• Fluent German (written and spoken) – essential.
• Strong multitasking, project execution, and time management skills.
• A proactive, empathetic, customer‑first mindset.
• Experience working in a SaaS or technology environment.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Sales and Customer Service

Industries

Software Development