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- Tasks: Lead major B2B client accounts, turning data into impactful strategies and insights.
- Company: Join a dynamic, VC-backed scale-up at the forefront of digital media and local marketing.
- Benefits: Enjoy a hybrid work model, competitive salary, and a clear path for career growth.
- Why this job: Shape client success strategies while working with global brands in a supportive, innovative environment.
- Qualifications: Experience in client success or performance marketing, with strong analytical and leadership skills.
- Other info: Ideal for those ready to take on a hands-on role in a fast-paced start-up culture.
The predicted salary is between 54000 - 84000 £ per year.
Hybrid from London, 3 days a week in office ~£75k base + strong growth path. This role is tailor-made for a seasoned client leader — someone already running complex accounts, fluent in digital performance, and ready to shape strategy, not just execute it. If you’re looking to move into a Head of Client Success/Delivery role in the near future, this is your launchpad.
You’ll join a growing, VC-backed scale-up operating at the intersection of flexible workspace, digital media, and local performance marketing. The client is already partnering with global names in the category (think WeWork and beyond), with a product that delivers measurable commercial outcomes across thousands of locations.
What you’ll do:
- Own delivery and performance for a portfolio of major B2B clients, acting as the strategic bridge between data, delivery, and client outcomes.
- Lead performance reporting and insight sharing — turning dashboards into decisions and translating data into compelling value narratives.
- Work across tools like Google Business Profile, Bing Places, Apple Business Connect, and media platforms (DSPs/DMPs) to drive local campaign results.
- Manage senior client stakeholders with confidence, while collaborating closely with internal product and ops teams.
- Help define what great client success looks like — shaping the model, tools, and metrics that scale.
What you’ll bring:
- Solid experience in client success, delivery, or performance marketing — ideally in SaaS, adtech/martech, or a tech-enabled agency environment.
- A strong technical edge: comfortable with campaign data, analytics tools, and reporting workflows.
- Clear leadership progression, with experience managing client-facing teams and building or refining delivery functions.
- Calm under pressure, clear in communication, and trusted by both clients and internal teams.
- Ambition to grow into a Head of role — you’ve got the capability, now you want the opportunity.
This isn’t for you if:
- Your experience is purely sales-focused - we need someone who gets martech and performance reporting.
- You’re uncomfortable owning performance metrics or speaking confidently to data with clients.
- You avoid client-facing situations that involve pushback, expectation management, or commercial trade-offs.
- You need a large, structured team to operate — this start-up is in build mode, so this role thrives in a hands-on, high-autonomy environment.
You’ll be joining a small but growing team backed by senior leadership that genuinely values clarity, kindness, and commercial impact. It’s a role for someone who wants to build, own, and deliver — and influence what comes next. Click 'Apply' now!
Senior Client Manager employer: Propel
Contact Detail:
Propel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital performance and martech. Understanding the tools mentioned in the job description, like Google Business Profile and DSPs, will help you speak confidently about how you can leverage them for client success.
✨Tip Number 2
Network with professionals in the industry, especially those who are already in senior client management roles. Engaging with them on platforms like LinkedIn can provide insights into what it takes to excel in this position and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with performance metrics and data-driven decision-making. Be ready to share specific examples of how you've turned data into actionable strategies that have positively impacted client outcomes.
✨Tip Number 4
Showcase your leadership skills by highlighting any experience you have in managing client-facing teams. Emphasise your ability to handle pressure and communicate clearly, as these traits are crucial for the role.
We think you need these skills to ace Senior Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client success, delivery, or performance marketing. Emphasise your familiarity with digital performance and any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your ambition to grow into a Head of Client Success role. Share specific examples of how you've managed complex accounts and driven performance metrics in previous positions.
Showcase Technical Skills: Mention your proficiency with analytics tools and campaign data in both your CV and cover letter. Highlight any experience you have with platforms like Google Business Profile or DSPs/DMPs.
Prepare for Interviews: Be ready to discuss your approach to managing client relationships and performance metrics. Prepare examples that demonstrate your ability to communicate clearly under pressure and influence outcomes.
How to prepare for a job interview at Propel
✨Showcase Your Strategic Thinking
As a Senior Client Manager, it's crucial to demonstrate your ability to shape strategy rather than just execute it. Prepare examples of how you've successfully influenced client outcomes through strategic insights and decision-making.
✨Familiarise Yourself with Relevant Tools
Make sure you have a solid understanding of tools like Google Business Profile, Bing Places, and various media platforms. Be ready to discuss how you've used these tools in past roles to drive campaign results and improve performance.
✨Prepare for Data-Driven Discussions
Since the role involves turning data into compelling narratives, practice explaining complex data insights in simple terms. Be prepared to discuss how you've used performance metrics to inform client strategies and decisions.
✨Demonstrate Leadership and Collaboration Skills
Highlight your experience managing client-facing teams and collaborating with internal stakeholders. Share specific instances where you've led a team through challenges or successfully managed client expectations under pressure.
