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- Tasks: Lead and develop a high-performing renewals team in a fast-paced SaaS environment.
- Company: Join a high-growth tech scaleup with an award-winning product and strong customer retention.
- Benefits: Enjoy a competitive salary, bonus opportunities, 25 days holiday, and hybrid working options.
- Why this job: Make a big impact while coaching a dynamic team in a thriving company culture.
- Qualifications: 5+ years in account management or customer success, with proven leadership experience.
- Other info: This role offers clear progression and long-term growth opportunities.
The predicted salary is between 36000 - 54000 £ per year.
Renewals Account Team Lead – SaaS | Up to £45,000 base + Bonus | Hybrid (Bath)
High-growth tech scaleup. Leadership autonomy. Big impact.
We’re hiring on behalf of a high-growth SaaS company that’s scaling fast - and showing no signs of slowing down. With an award-winning product, strong customer retention, and over 50% year-on-year revenue growth, our client is leading the charge in helping UK businesses win public sector work. They’ve built an enviable customer base of thousands, and now they’re looking for a commercially sharp, people-driven Renewals Account Team Lead to manage and develop a high-performing renewals team.
If you're hungry to lead, passionate about coaching, and confident delivering strong retention and upsell performance in a B2B environment - this is the next big step.
Key Responsibilities- Day-to-day management of the Renewals team to hit and exceed NRR and GRR targets
- Coaching and mentoring RAMs/SRAMs against KPIs and metrics
- Managing a small portfolio of high-value renewals yourself
- Driving upsell, upgrade, and extension opportunities across the team
- Reviewing and approving customer proposals to ensure quality and consistency
- Forecasting performance and providing weekly reporting to the Sales & Marketing Director
- Leading daily and weekly team huddles to provide focus and drive motivation
- Supporting onboarding and training of new hires
- Maintaining a culture of accountability, ownership, and collaboration
- Proven experience leading a team in a customer success or renewals environment (ideally SaaS)
- 5+ years in account management, renewals, or customer success
- Strong track record in hitting commercial retention and upsell targets
- Excellent communication, coaching, and objection-handling skills
- Analytical mindset with the ability to spot performance trends and act on them
- CRM experience (e.g. HubSpot)
- Empathetic, energetic, and solutions-focused leadership style
- Up to £45,000 base salary (depending on experience)
- Bonus based on team performance
- 25 days holiday + bank holidays
- Pension scheme
- Hybrid working (1–2 days per week in Bath)
- Clear progression path and long-term growth opportunity
This is your chance to step into a commercially critical role with real influence inside a fast-moving SaaS scale-up.
Interested? Apply now or reach out for more details.
Account Manager Team Lead employer: Propel
Contact Detail:
Propel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Team Lead
✨Tip Number 1
Familiarise yourself with the SaaS industry and the specific challenges faced by renewals teams. Understanding the nuances of customer retention and upselling in this sector will help you stand out during discussions.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully coached and developed teams in the past. Be ready to discuss specific metrics or KPIs that demonstrate your impact on team performance.
✨Tip Number 3
Research the company’s product and customer base thoroughly. Being able to articulate how their solutions benefit clients will not only impress but also show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insights into the company culture and expectations can give you an edge in your conversations during the interview process.
We think you need these skills to ace Account Manager Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and team leadership, particularly in a SaaS environment. Use specific metrics to demonstrate your success in hitting retention and upsell targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coaching and leading teams. Mention how your leadership style aligns with the company's culture of accountability and collaboration, and provide examples of how you've driven performance in previous roles.
Showcase Relevant Skills: Emphasise your communication, analytical, and objection-handling skills in your application. Provide examples of how you've used these skills to achieve results in past positions, especially in customer success or renewals.
Highlight CRM Experience: If you have experience with CRM tools like HubSpot, make sure to mention it. Explain how you've utilised these tools to manage accounts and drive performance, as this is crucial for the role.
How to prepare for a job interview at Propel
✨Showcase Your Leadership Skills
As a Renewals Account Team Lead, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and mentoring to achieve targets.
✨Understand the SaaS Landscape
Familiarise yourself with the SaaS industry, particularly in renewals and customer success. Be ready to discuss trends, challenges, and how you can contribute to the company's growth in this space.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle objections. Think of specific scenarios where you've turned around a difficult situation or improved team performance.
✨Highlight Your Analytical Mindset
Since the role requires an analytical approach, be prepared to discuss how you've used data to drive decisions in previous roles. Share examples of how you've identified performance trends and acted on them.
