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- Tasks: Lead and develop a high-performing renewals team to exceed targets.
- Company: Join a high-growth tech scaleup with an award-winning product and strong customer retention.
- Benefits: Enjoy a competitive salary, bonus potential, 25 days holiday, and hybrid working options.
- Why this job: This role offers a chance to coach, lead, and make a real impact in a thriving environment.
- Qualifications: 5+ years in account management or customer success, with proven leadership and communication skills.
- Other info: Opportunity for clear progression and long-term growth in a dynamic company.
The predicted salary is between 36000 - 54000 £ per year.
Renewals Account Team Lead – SaaS | Up to £45,000 base + Bonus | Hybrid (Bath)
High-growth tech scaleup. With an award-winning product, strong customer retention, and over 50% year-on-year revenue growth, our client is leading the charge in helping UK businesses win public sector work. They’ve built an enviable customer base of thousands, and now they’re looking for a commercially sharp, people-driven Renewals Account Team Lead to manage and develop a high-performing renewals team.
If you're hungry to lead, passionate about coaching, and confident delivering strong retention and upsell performance in a B2B environment - this is the next big step.
- Day-to-day management of the Renewals team to hit and exceed NRR and GRR targets
- Coaching and mentoring RAMs/SRAMs against KPIs and metrics
- Reviewing and approving customer proposals to ensure quality and consistency
- Forecasting performance and providing weekly reporting to the Sales & Marketing Director
- Supporting onboarding and training of new hires
Proven experience leading a team in a customer success or renewals environment (ideally SaaS):
- ~5+ years in account management, renewals, or customer success
- Strong track record in hitting commercial retention and upsell targets
- Excellent communication, coaching, and objection-handling skills
- Analytical mindset with the ability to spot performance trends and act on them
- CRM experience
Benefits:
- Up to £45,000 base salary (depending on experience)
- Bonus based on team performance
- 25 days holiday + bank holidays
- Pension scheme
- Hybrid working (1–2 days per week in Bath)
- Clear progression path and long-term growth opportunity
Account Executive Team Leader employer: Propel
Contact Detail:
Propel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive Team Leader
✨Tip Number 1
Familiarise yourself with the SaaS industry and the specific challenges faced in renewals. Understanding the nuances of customer retention and upselling in this sector will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've successfully managed or developed a team. Be ready to share specific examples of how you coached team members to achieve their targets.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used data to drive performance improvements in past roles. Being able to demonstrate your ability to spot trends and make data-driven decisions will be crucial.
✨Tip Number 4
Network with professionals in the SaaS and renewals space. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, making your application more noticeable.
We think you need these skills to ace Account Executive Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, renewals, or customer success. Emphasise your leadership skills and any achievements related to retention and upselling in a B2B environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coaching and leading teams. Mention specific examples of how you've successfully managed a team to exceed targets and how you can contribute to the company's growth.
Showcase Analytical Skills: Demonstrate your analytical mindset by including examples of how you've identified performance trends in previous roles. Highlight any tools or CRM systems you've used to track and improve team performance.
Prepare for Interviews: Anticipate questions about your leadership style and how you handle objections. Be ready to discuss your approach to coaching and mentoring team members, as well as how you would support onboarding new hires.
How to prepare for a job interview at Propel
✨Showcase Your Leadership Skills
As a Renewals Account Team Lead, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed and developed teams in the past, focusing on coaching and mentoring to achieve targets.
✨Understand the SaaS Landscape
Familiarise yourself with the SaaS industry, particularly in the context of renewals and customer success. Be ready to discuss trends, challenges, and strategies that can enhance customer retention and upselling.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and objection-handling skills. Think of specific situations where you turned around a challenging customer relationship or exceeded retention targets.
✨Demonstrate Analytical Thinking
Highlight your analytical mindset by discussing how you've used data to drive performance improvements. Be prepared to talk about how you forecasted team performance and acted on trends to achieve results.
