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For Companies At a Glance
- Tasks: Lead projects, manage client relationships, and ensure smooth delivery.
- Company: Propel Tech, a friendly software consultancy based in Wakefield.
- Benefits: Competitive salary, performance bonuses, flexible working, and learning opportunities.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Be the trusted link between clients and development teams, making a real impact.
- Qualifications: Experience in project management and strong relationship-building skills.
The predicted salary is between 45000 - 65000 £ per year.
Do you thrive when clients trust you, projects run smoothly, and teams pull in the same direction? At Propel Tech, our Client Delivery Managers are experienced project managers who also own the client relationship. You will be the person clients rely on, and the link between what they need and what our development teams deliver. If you are organized, people-oriented, and energized by variety, this could be the role for you. We are a friendly, forward-thinking software consultancy based in Wakefield. We solve complex challenges for clients across a range of industries and take real pride in the relationships we build along the way.
What We Offer
- £45,000 to £65,000 salary, depending on experience, with flexibility for exceptional candidates
- Monthly performance‑related bonus opportunities
- Flexible hybrid working, typically just a few in‑office days per month
- 10% of your time dedicated to learning and development
- Private medical insurance, share scheme, buy/sell holiday, and more
About the role
This role combines delivery management with relationship ownership. You will be aligned to a dedicated .NET development team, taking ownership of all their clients and projects across sectors including business services, logistics, and manufacturing. Each development team at Propel Tech has its own dedicated Client Delivery Manager, and our CDMs work closely together to ensure consistency in process and approach across the business, giving you real ownership of your area while making sure you are never working in isolation. Day‑to‑day, you will work in close partnership with the Development Team Manager of your team. Together you will manage project lifecycles, coordinate resources, and ensure clients are well served. You will own the client relationship and delivery coordination, while your Development Team Manager leads on the technical direction, code quality, and the day‑to‑day management of the development team. It is a genuine partnership and one that is central to how we deliver for clients at Propel Tech. We’re looking for someone who genuinely enjoys owning client relationships and takes pride in keeping delivery running smoothly. If you are the kind of person who spots problems before they become issues and brings calm, clear thinking to busy situations, you will fit right in here.
What You’ll Do
- Lead projects from scoping through to delivery, taking a hands‑on approach to defining functional requirements, managing scope, risk, change, and budgets throughout.
- Act as the primary client contact, owning relationships for the long term and developing account plans and roadmaps.
- Work closely with development and QA teams to resource work effectively and maintain delivery quality.
- Triage support issues, facilitate client meetings, and keep all tracking and documentation accurate and up to date.
- Contribute to process improvement and consistency across the client delivery team and the business.
What You’ll Bring
- Solid hands‑on project management experience, with a track record of managing and delivering projects on time and within budget in a client‑facing environment, ideally within technology or software.
- Highly organised with the ability to juggle multiple clients and workstreams while maintaining strong relationships with both clients and internal teams.
- Commercially minded, with a genuine interest in understanding client businesses and identifying opportunities to grow and expand accounts over time.
- Naturally curious about how client businesses work, with the ability to draw out client needs and translate them into clear functional requirements and well‑defined scope.
- Familiarity with project tracking tools such as Jira is a bonus.
What Success Looks Like In This Role
- Clients feel informed, confident, and well looked after.
- Projects are delivered on time, within budget, and to a high standard.
- Risks are identified and managed early.
- You are a trusted partner to both clients and the teams you work with.
Our Process
We aim to respond within five working days. The process includes an initial video interview followed by a final in‑person interview at our Wakefield office. We will be open about what to expect at every stage.
A note on inclusion
You don’t need to meet every requirement to apply. If this role feels like the right next step, we’d love to hear from you.
Client Delivery Manager / Senior Client Delivery Manager (Project Management) in Wakefield employer: Propel Tech
Contact Detail:
Propel Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Manager / Senior Client Delivery Manager (Project Management) in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Client Delivery Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Propel Tech and understand their projects and values. Think about how your experience aligns with their needs, especially in managing client relationships and project delivery.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past projects. This will demonstrate your ability to keep delivery running smoothly and build trust with clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Propel Tech team. Don’t miss out!
We think you need these skills to ace Client Delivery Manager / Senior Client Delivery Manager (Project Management) in Wakefield
Some tips for your application 🫡
Show Your Project Management Skills: Make sure to highlight your hands-on project management experience in your application. We want to see how you've successfully managed projects in the past, especially in client-facing environments. Share specific examples that demonstrate your ability to deliver on time and within budget!
Emphasise Client Relationships: Since this role is all about owning client relationships, don’t forget to showcase your people skills! Talk about how you’ve built trust with clients and maintained strong relationships over time. We love candidates who can show they genuinely care about client satisfaction.
Be Organised and Detail-Oriented: We’re looking for someone who can juggle multiple clients and workstreams without dropping the ball. In your application, mention any tools or methods you use to stay organised and keep documentation accurate. This will show us you’re ready to handle the variety this role offers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Propel Tech!
How to prepare for a job interview at Propel Tech
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of projects Propel Tech handles. Be ready to discuss how your past experiences align with their project management style and client relationship focus.
✨Showcase Your People Skills
As a Client Delivery Manager, building relationships is key. Prepare examples that highlight your ability to connect with clients and teams, demonstrating how you’ve successfully managed client expectations and fostered collaboration.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you identified potential issues before they escalated. Share how you approached these situations calmly and effectively, showcasing your proactive mindset and ability to maintain smooth project delivery.
✨Familiarise Yourself with Tools
If you have experience with project tracking tools like Jira, be prepared to discuss it. If not, do a bit of research on how these tools can enhance project management and client communication, as this knowledge could set you apart.