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- Tasks: Support customers by troubleshooting technical issues and collaborating with the engineering team.
- Company: Join a dynamic social network company focused on enhancing user experiences.
- Benefits: Enjoy a flexible work environment with potential for permanent employment after the contract.
- Why this job: Gain hands-on experience in a tech role while making a real impact on customer satisfaction.
- Qualifications: Familiarity with REST APIs and scripting in Python or similar languages is preferred.
- Other info: This is a 6-month contract role starting ASAP, perfect for recent graduates.
The predicted salary is between 30000 - 42000 £ per year.
As a Junior Python Support Engineer, you will serve as a technical resource to the Customer Success and Customer Response teams in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate. You will work across the entire product stack addressing issues with configuration, product, and hosting.
Requirements:
- Experience using REST APIs and scripting with Bash, Python or similar language preferred
- Technical experience in a SaaS company a plus
- Experience troubleshooting technical problems, interfacing with engineering on potential issues, and communicating with the customer through problem resolution
- Ability to accurately scope, plan, and estimate level of effort for tasks, with appropriate balance of risk and effort
THIS IS A 6 MONTH CONTRACT ROLE - STARTING ASAP WITH THE OPTION TO BE A PERMANENT EMPLOYEE
Junior Python Engineer employer: Propel London
Contact Detail:
Propel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Python Engineer
✨Tip Number 1
Familiarise yourself with REST APIs and practice scripting in Python or Bash. This will not only boost your confidence but also demonstrate your technical skills during the interview.
✨Tip Number 2
Brush up on your troubleshooting techniques. Be prepared to discuss specific examples where you've resolved technical issues, as this will show your problem-solving abilities to the hiring team.
✨Tip Number 3
Understand the SaaS model and how it applies to customer support. Being able to articulate your knowledge of SaaS will set you apart from other candidates who may not have this insight.
✨Tip Number 4
Prepare to discuss how you would scope and plan tasks effectively. Think of examples where you've balanced risk and effort in previous projects, as this aligns with the role's requirements.
We think you need these skills to ace Junior Python Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Junior Python Support Engineer. Highlight your relevant experience with REST APIs, Python, and troubleshooting in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise any technical experience in SaaS companies and your ability to communicate effectively with customers and engineering teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background makes you a great fit. Mention specific examples of how you've successfully resolved technical issues or worked on similar projects.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Propel London
✨Showcase Your Python Skills
Be prepared to discuss your experience with Python and any projects you've worked on. Highlight specific examples where you've used Python to solve problems or automate tasks, as this will demonstrate your technical capability.
✨Understand REST APIs
Since the role involves working with REST APIs, make sure you understand how they function. Be ready to explain what REST is, how to interact with APIs, and perhaps even share a simple example of an API call you've made in the past.
✨Problem-Solving Mindset
The job requires troubleshooting technical issues, so be prepared to discuss how you approach problem-solving. Think of a time when you faced a technical challenge and explain how you resolved it, including any collaboration with engineering teams.
✨Communicate Clearly
As you'll be interfacing with customers, strong communication skills are essential. Practice explaining technical concepts in simple terms, and be ready to demonstrate how you would guide a customer through a technical issue.
