At a Glance
- Tasks: Lead client relationships and drive campaign success in a dynamic digital marketing agency.
- Company: Fast-growing independent advertising agency with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team and influence both client success and agency development.
- Why this job: Be at the forefront of client strategy and make a real impact on business growth.
- Qualifications: Experience in digital account management and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
We're partnering with a fast‑growing independent digital marketing agency looking to hire a Client Account Director to lead a portfolio of high‑profile accounts across paid media. This is a fantastic opportunity for someone who enjoys being at the centre of client relationships, strategy, performance and commercial growth. You'll act as the bridge between clients and activation teams, ensuring campaigns deliver against ambitious business objectives while identifying opportunities to expand partnerships and drive additional value.
The Role
- Lead and develop relationships with a portfolio of key client accounts across multiple sectors
- Own day‑to‑day client communications and strategic planning
- Work closely with Paid Search and Paid Social specialists to deliver best‑in‑class campaign performance
- Present performance updates, recommendations and growth opportunities to stakeholders
- Monitor campaign success against agreed KPIs including leads, subscriptions, sales and revenue
- Support new business pitches and contribute to agency growth initiatives
- Build strong relationships with platform partners and internal teams
What We're Looking For
- Proven experience in digital account management within an agency environment
- Strong understanding of Paid Search and Paid Social channels
- Experience managing senior client stakeholders and complex accounts
- Confidence discussing campaign performance, attribution and optimisation strategies
- Working knowledge of GA4 and digital analytics
- Commercial mindset with experience identifying growth opportunities within accounts
- Excellent communication, presentation and relationship‑building skills
Desirable Experience
- Google Tag Manager
- CRM and first‑party data activation
- App measurement platforms such as AppsFlyer, Firebase or Branch
If you're an agency‑side Account Director or Senior Account Manager looking for a role where you can genuinely influence client success and agency growth, I'd love to speak with you.
Client Account Director (Agency) employer: Propel London Ltd.
Join a dynamic and fast-growing independent digital marketing agency in London, where you will thrive in a collaborative and innovative work culture. With a strong focus on employee development, this role offers the chance to lead high-profile accounts while enjoying the flexibility of a hybrid working model. Benefit from a supportive environment that encourages creativity and strategic thinking, making it an ideal place for professionals eager to make a meaningful impact in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Director (Agency)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your successes in digital account management. When you’re chatting with potential employers, share specific examples of how you’ve driven growth and improved campaign performance.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to client account management. Think about how you’d handle challenging situations or present campaign results. Confidence is key, so the more you prepare, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Client Account Director (Agency)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Account Director. Highlight your experience in digital account management and any specific achievements in paid media that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for client relationships and how you can drive commercial growth. Don’t forget to mention your understanding of Paid Search and Paid Social channels.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your application reflects your excellent communication skills. Use clear, concise language and don’t shy away from sharing examples of how you've built strong client relationships in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Propel London Ltd.
✨Know Your Clients Inside Out
Before the interview, research the agency's key clients and their industries. Understand their business objectives and how the agency has helped them achieve success. This will show your potential employer that you're genuinely interested in their work and ready to hit the ground running.
✨Showcase Your Strategic Thinking
Be prepared to discuss specific strategies you've implemented in past roles that led to successful campaign outcomes. Use metrics and KPIs to back up your claims. This will demonstrate your ability to think critically and strategically about client accounts.
✨Communicate Clearly and Confidently
Practice articulating your thoughts on campaign performance and optimisation strategies. Use clear examples from your experience to illustrate your points. Strong communication skills are crucial for this role, so make sure you convey your ideas effectively during the interview.
✨Prepare Questions That Matter
Think of insightful questions to ask about the agency's approach to client relationships and growth opportunities. This not only shows your interest but also helps you gauge if the agency aligns with your career goals. Engaging in a two-way conversation can leave a lasting impression.
