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- Tasks: Lead and shape the client function of a fast-growing social commerce agency.
- Company: Join one of the UK’s fastest-growing social commerce partners with a collaborative culture.
- Benefits: High autonomy, competitive salary, and the chance to work directly with founders.
- Why this job: Make a real impact on the commercial future of a dynamic business.
- Qualifications: 8+ years in senior client-facing roles with strong commercial ownership.
- Other info: Opportunity for clear progression and to redefine social commerce.
The predicted salary is between 72000 - 108000 £ per year.
Shape the commercial future of one of the UK’s fastest-growing social commerce partners. This is a rare opportunity to build, lead and elevate the full client function of a high-growth business, working directly with founders at a pivotal moment in their journey. This fast-scaling social commerce partner supports some of the most recognisable consumer brands across creative, content, influencers, live shopping, logistics, fulfilment and performance reporting. The environment is collaborative, ambitious and high-energy, with a culture rooted in curiosity, accountability and continuous improvement.
As they mature, they are now investing in senior leadership to build stronger structure, clearer direction and a more scalable operating model across the client function. This is a career-defining role for an experienced commercial leader who thrives in fast-moving environments and wants the autonomy to shape how a business scales. As Commercial Director, you will sit on the senior leadership team and report directly into a founder, owning the entire client and revenue function. You will set the vision for Account Management, build the structure, deepen capability across the team and put in place the commercial frameworks that support sustainable growth.
You will be the senior point of contact for the company’s most valuable partnerships, responsible for revenue performance, renewals, commercial positioning and long-term client satisfaction. You’ll play a key role in expressing the wider commercial strategy — influencing pricing, scoping, margin performance and forecasting across a diverse portfolio of brands. Beyond client delivery, you will embed operational rigour, lead senior hiring, develop talent pipelines and create consistency in how the team plans, communicates and executes.
The founders are looking for someone who brings maturity, clarity and commercial sharpness — someone who can elevate the function, support expansion into new markets and act as a trusted adviser to both internal and external stakeholders. If you enjoy building, leading and shaping a business from within, this role offers extraordinary scope.
The Role
- Lead the entire Account Management function, evolving structure, process and culture as the organisation scales.
- Line-manage senior client leads and oversee the performance, wellbeing and development of the full client team.
- Own senior relationships with high-value client partners and act as the primary escalation point for complex issues.
- Drive commercial strategy across pricing, scoping, forecasting, revenue and margin performance.
- Collaborate with Creative, Paid Media, Product, Live Shopping and Operations to deliver integrated, high-performance outcomes.
- Lead senior business reviews and guide long-term planning for key accounts.
- Build and maintain clear frameworks for talent development, hiring, onboarding and professional standards.
- Influence cross-functional decision-making and contribute directly to company-wide growth strategy.
Required Skills
- 8+ years’ experience in senior client-facing roles with proven commercial ownership and revenue management.
- Experience leading and developing multi-level client or account teams in digital-first or ecommerce-led organisations.
- Strong P&L management skills — confident in forecasting, pricing, margin optimisation and risk management.
- Ability to influence C-suite stakeholders and navigate complex, high-pressure client situations with clarity and composure.
- Strategic thinker with the ability to shift between big-picture direction and decisive operational problem-solving.
- Experience in scale-up, high-growth or entrepreneurial environments is advantageous.
- Familiarity with social commerce, TikTok Shop or performance marketing is beneficial but not essential.
Benefits
- The chance to work directly with founders and shape the commercial model of a business during a pivotal growth phase.
- High levels of autonomy, ownership and influence — genuinely shape how the company scales.
- Join a fast-growing, well-funded organisation with strong client demand and international expansion underway.
- Build and lead a senior team, embedding your vision for structure, capability and culture.
- Clear progression, competitive compensation, and the opportunity to play a critical role in a business redefining social commerce.
Business Director - Commerce Agency employer: Propel London Ltd.
Contact Detail:
Propel London Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Director - Commerce Agency
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in shaping their commercial future.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the role and how you can elevate the client function. Highlight your experience in leading teams and driving commercial strategy — this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s shape the future of social commerce together!
We think you need these skills to ace Business Director - Commerce Agency
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and insights that make you a great fit for this role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for someone who can shape our commercial future, so show us how you can do just that!
Showcase Your Achievements: Don’t just list your responsibilities; tell us about your successes! Use specific examples to demonstrate how you've driven revenue, managed client relationships, or led teams in previous roles. We love numbers and results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Propel London Ltd.
✨Know Your Numbers
As a Business Director, you'll need to demonstrate your strong P&L management skills. Brush up on your forecasting, pricing strategies, and margin optimisation techniques. Be ready to discuss specific examples where you've successfully managed revenue performance in previous roles.
✨Showcase Your Leadership Style
This role involves leading senior client teams, so it's crucial to articulate your leadership philosophy. Prepare to share how you've developed talent pipelines and fostered team culture in fast-paced environments. Highlight any experience you have in managing multi-level teams and the impact it had on performance.
✨Understand the Market Landscape
Familiarise yourself with the social commerce space, especially platforms like TikTok Shop. Even if you don't have direct experience, showing that you've researched current trends and challenges in the industry will impress the founders. They want someone who can influence their commercial strategy effectively.
✨Be Ready for Strategic Discussions
Expect to engage in conversations about big-picture direction and operational problem-solving. Prepare to discuss how you've influenced C-suite stakeholders in the past and how you approach complex client situations. This will showcase your strategic thinking and ability to navigate high-pressure environments.
