At a Glance
- Tasks: Manage IT support tickets, oversee a team, and maintain asset records.
- Company: Propel Holdings, a dynamic fintech company in Nottingham.
- Benefits: Competitive salary and a culture that promotes growth and innovation.
- Other info: Great opportunity for career advancement in the fintech sector.
- Why this job: Join a forward-thinking team and enhance your IT skills in a supportive environment.
- Qualifications: Strong IT support experience and familiarity with JIRA and Salesforce.
The predicted salary is between 35000 - 45000 € per year.
Propel Holdings is seeking an IT Support Manager in Nottingham, UK. In this role, you will manage IT support tickets via JIRA, oversee a team member, procure hardware, maintain asset records, and support onboarding and offboarding.
Ideal candidates will have:
- Strong IT support experience
- Familiarity with JIRA and Salesforce
- A good understanding of IT security fundamentals
Propel offers a competitive salary and a culture that fosters growth and innovation.
IT Support Lead - Fintech Operations & Security in Nottingham employer: Propel Holdings
Propel Holdings is an excellent employer that prioritises employee growth and innovation within the dynamic fintech sector. Located in Nottingham, the company offers a competitive salary alongside a supportive work culture that encourages collaboration and professional development, making it an ideal place for IT professionals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Lead - Fintech Operations & Security in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech world and let them know you're on the lookout for an IT Support Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get familiar with JIRA and Salesforce if you haven't already. Brush up on your skills and maybe even take a quick online course. Showing that you're proactive about your knowledge can really impress potential employers!
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific ticket issues or team management situations. This will help you feel more confident and ready to showcase your expertise.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the IT Support Lead. Plus, it shows you're serious about joining our innovative culture at Propel Holdings.
We think you need these skills to ace IT Support Lead - Fintech Operations & Security in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your IT support experience and familiarity with JIRA and Salesforce. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Lead position. Share specific examples of how you've managed support tickets or led a team in the past.
Showcase Your IT Security Knowledge:Since this role involves IT security fundamentals, make sure to mention any relevant experience or certifications you have. We love candidates who are proactive about security and can bring that knowledge to our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Propel Holdings
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge, especially around JIRA and Salesforce. Be ready to discuss how you've used these tools in past roles, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Leadership Skills
Since you'll be overseeing a team member, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or projects, highlighting your approach to mentoring and supporting others.
✨Understand IT Security Fundamentals
Given the focus on IT security in this role, make sure you can talk confidently about security best practices. Brush up on common security threats and how to mitigate them, as well as any relevant experiences you've had in maintaining secure systems.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about Propel Holdings' culture, growth opportunities, and their approach to innovation. This shows you're genuinely interested and helps you assess if it's the right fit for you.
