At a Glance
- Tasks: Own Salesforce configuration and translate business needs into scalable solutions.
- Company: Join Propel, a fintech innovator transforming access to credit.
- Benefits: Enjoy 25 days holiday, pension, and a culture of growth and innovation.
- Other info: Be part of a diverse team that values your unique perspective.
- Why this job: Make a real impact in a dynamic team while shaping the future of finance.
- Qualifications: 3+ years Salesforce admin experience and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.
The Role
Propel Holdings is investing heavily in Salesforce as our core operational platform. Over the next 12 months you'll work across:
- Service Cloud go-live with Agentforce embedded MuleSoft integration layer and a new Identity Provider rollout
- An in-house Agentforce programme bringing AI-driven categorisation in-house
You’ll have direct input of platform decisions, work with a small and growing team, and have direct access to senior leadership. If you’ve been the sole admin somewhere larger and want to build something properly with a delivery team around you, this is that role! We’re hiring a mid-level Salesforce Administrator to join our Delivery Team and own the platform-side configuration and work across an active multi-year Salesforce transformation programme. This isn’t a maintenance role; you’ll be hands-on with Flows from day one, but you’ll also be sitting alongside our developers, QA lead, BA, and Tech Lead on a Delivery Team being built up properly.
Key Responsibilities
- Owning declarative configuration on our Salesforce org — Flows, validation rules, record types, permission sets, page layouts
- Translating business requirements from teams like Underwriting, Customer Service, and Risk into clean, scalable Salesforce solutions.
- Supporting our upcoming Service Cloud go-live (Email-to-Case, Omni-Channel routing, SLAs, Milestones).
- Contributing to our Agentforce and AI initiatives as we bring AI-driven categorisation in-house.
- Working within an Agile delivery cadence — sprint planning, Jira ticketing, capacity tracking.
- Helping us reduce reliance on third-party implementation partners by building in-house capability.
- Engaging with senior business stakeholders directly; pushing back constructively on scope creep.
Skills and Attributes
- 3+ years of hands-on Salesforce administration experience (in-house or consultancy)
- Demonstrable production experience with flows.
- Strong communication skills — comfortable gathering requirements from non-technical stakeholders and explaining technical decisions to them
- A consultative mindset: a clear tendency to clarify requirements before configuring
- Comfortable working as a generalist on a small team — willing to pick up adjacent work outside a strict job description
- Salesforce Certified Advanced Administrator (ADM-211) or Salesforce Certified Platform App Builder
- Salesforce Service Cloud Consultant certification, or production experience with Service Cloud features (Email-to-Case, Omni-Channel routing, SLAs, milestones)
- Hands-on experience with Agentforce, Einstein, or Salesforce-native AI tooling
- Permission set and permission set group management
- Familiarity with Agile delivery and Jira
- Background in financial services, consumer credit, or another regulated environment
Benefits to Joining Propel
- Pension
- 25 days holidays, increasing by 1 day per year (up to 30)
- Growth and opportunity – we pride ourselves on promoting from within
- Incredible company culture
- A culture that values innovation, collaboration and continuous improvement.
Equality, Diversity & Inclusion
Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences — this diversity is powerful. Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.
Travel Required Yes.
Salesforce Administrator in Nottingham employer: Propel Holdings Inc.
At Propel, we are not just a fintech company; we are a community of innovators dedicated to transforming financial access for underserved consumers. As a Salesforce Administrator, you will thrive in a dynamic environment that champions employee growth, offering 25 days of holiday that increase with tenure, a strong emphasis on internal promotions, and a culture that celebrates diversity and collaboration. Join us in our mission to create meaningful opportunities while working closely with senior leadership and a talented team in a role that promises both challenge and reward.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Propel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Salesforce features relevant to the role. Brush up on Flows, Service Cloud, and Agile methodologies. Show us you know your stuff and can hit the ground running!
✨Tip Number 3
Don’t just talk about your experience; bring examples! Be ready to discuss specific projects where you’ve made an impact. We love hearing about how you’ve tackled challenges and delivered results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Propel.
We think you need these skills to ace Salesforce Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your hands-on experience with Salesforce, especially with Flows and Service Cloud features. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your experience can contribute to our mission at Propel. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills:Since you'll be working with non-technical stakeholders, it's crucial to demonstrate your strong communication skills in your application. Share examples of how you've successfully gathered requirements or explained technical concepts in layman's terms.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Propel Holdings Inc.
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Flows and Service Cloud features. Be ready to discuss your hands-on experience and how you've tackled challenges in previous roles. This will show that you're not just familiar with the platform but can also apply your skills effectively.
✨Understand Propel's Mission
Dive into Propel's mission and values before the interview. Knowing how they facilitate access to credit for underserved consumers will help you align your answers with their goals. It’ll also demonstrate your genuine interest in the company and its impact on the financial landscape.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to translate business requirements into Salesforce solutions. Think of examples from your past experiences where you successfully gathered requirements and implemented solutions. This will highlight your consultative mindset and problem-solving skills.
✨Show Your Team Spirit
Since you'll be working closely with a small team, emphasise your ability to collaborate and communicate effectively. Share examples of how you've engaged with stakeholders and contributed to team success. This will reassure them that you're a great fit for their Agile delivery environment.
