At a Glance
- Tasks: Manage key client accounts and oversee creative retail solutions.
- Company: Established business in retail display for top FMCG brands.
- Benefits: Competitive salary, hybrid working, and profit-related bonuses.
- Other info: Opportunity for growth with a dynamic team and international collaboration.
- Why this job: Build long-term relationships and make an impact in retail design.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 55000 - 55000 £ per year.
We’re excited to be recruiting an Account Manager on behalf of a well‑established business specialising in retail display and fixture programmes for leading FMCG and retail brands. This Account Manager vacancy offers the opportunity to build and nurture long‑term client relationships while overseeing the delivery of creative in‑store solutions across major high street brands, working closely with internal teams and international manufacturing partners.
Circa £55,000 plus annual salary review. Discretionary company profit‑related bonus. Monday to Thursday 8:30am – 5:00pm, Friday 8:30am – 3:30pm. Hybrid working pattern; 3 days at office, 1 day WFH and 1 day per week on‑site with client. Free on‑site parking.
Duties and responsibilities:
- Manage and develop key client accounts, building strong, long‑lasting business relationships within the retail and FMCG sectors.
- Act as the main point of contact for clients, overseeing multiple retail display and fixture programmes from brief through to rollout.
- Collaborate with internal design, production and project teams to ensure client requirements are delivered accurately and on time.
- Support the translation of creative concepts into practical and commercially viable solutions.
- Coordinate with overseas manufacturing partners on a day‑to‑day basis to ensure quality, timelines and specifications are met.
- Monitor project progress, budgets and deliverables, providing clear updates to clients and internal stakeholders.
- Conduct regular client site visits in Nottinghamshire to maintain strong working relationships and ensure successful execution.
Required skills and experience:
- Proven experience in an Account Manager role, ideally within a retail design agency, POS or display environment.
- Strong ability to build and maintain client relationships, with a focus on long‑term account growth.
- Good understanding of retail design, fixtures or display programmes.
- Excellent communication and organisational skills, with the ability to manage multiple priorities.
- Experience working with internal teams and international suppliers or manufacturing partners.
- Commercially aware with a proactive approach to problem solving.
- Full UK driving licence and willingness to travel as part of this Account Manager job vacancy.
Senior Account Manager in Loughborough employer: Propel Consult
Join a dynamic and well-established company that excels in retail display solutions, where you will have the opportunity to foster long-term client relationships and collaborate with creative teams. With a supportive work culture that values employee growth, you can enjoy a hybrid working pattern, competitive salary, and a discretionary profit-related bonus, all while working in the vibrant Nottinghamshire area. This role not only offers a chance to make a significant impact in the retail sector but also provides a platform for professional development and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in Loughborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Propel Consult, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Propel Consult!
We think you need these skills to ace Senior Account Manager in Loughborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Propel Consult, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Propel Consult and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Propel Consult that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Propel Consult
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
