Chief Operating Officer (COO)

Chief Operating Officer (COO)

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational strategy and execution for a fast-growing tech company.
  • Company: Join a dynamic team at Prop Firm Match, shaping the future of proprietary trading.
  • Benefits: Enjoy competitive pay, full medical coverage, and flexible PTO.
  • Why this job: Make a real impact by driving innovation and efficiency in operations.
  • Qualifications: 10+ years in scaling operations in tech or fintech; strong leadership skills.
  • Other info: Remote work with a collaborative culture and excellent growth opportunities.

The predicted salary is between 72000 - 108000 £ per year.

Location: Remote (CET working hours)

Reports to: CEO

Works closely with: CTO, CFO, Head of HR, Department Heads

Role Mission

The COO ensures that Prop Firm Match’s strategy is translated into consistent, scalable, and measurable execution across all operational functions, enabling revenue growth, customer satisfaction, and internal efficiency - without slowing down innovation or ownership culture. The COO acts as the company’s execution architect and operational partner to C-level leaders, removing friction between teams, strengthening delivery systems, and building scalable operating models that support rapid growth.

Top 3 Performance Objectives

  • Build a scalable operating model that enables fast, reliable execution (first 90 days → later on)
    • Map, standardize, and optimize core workflows across Operations, Customer Support, Delivery, and Internal Systems
    • Clarify ownership, escalation paths, and decision rights across operational functions
    • Establish consistent operating rhythms (planning, execution tracking, reviews)
    • Reduce execution bottlenecks and dependency on founders for day-to-day delivery
    Success looks like: Workflows are clear, owned, documented, and measurable; teams execute with less friction and fewer delays.
  • Align cross-functional execution with company strategy and performance systems (within 3–4 months)
    • Partner with CEO, CTO, CFO, and HR to translate company strategy into departmental execution priorities
    • Support rollout of company-wide KPI / OKR frameworks and execution dashboards
    • Ensure operational metrics reflect real business outcomes, not just activity
    • Embed accountability through quarterly planning, progress reviews, and corrective action loops
    Success looks like: All departments execute against aligned priorities, leadership has visibility into performance, and course correction happens early.
  • Strengthen service delivery, customer experience, and leadership capacity to support growth (later on)
    • Improve operational readiness of Customer Support and Delivery teams for increasing volume and complexity
    • Implement service quality standards, feedback loops, and continuous improvement processes
    • Coach department heads on execution discipline, prioritization, and operational leadership
    • Build scalable management practices that reduce chaos while preserving autonomy
    Success looks like: Customer experience improves, teams scale without performance drops, and leaders operate with stronger execution maturity.

Success Indicators

  • Scalable operating model adopted across operational teams
  • Clear execution cadence across departments
  • Improved service and support KPIs
  • Faster project delivery and fewer cross-team blockers
  • Reduced dependency on founders for operational problem-solving
  • Positive leadership feedback on execution reliability and clarity.

Requirements

  • At least 10 years of proven experience to scale operations in high-growth tech or fintech environments.
  • Strong track record of cross-functional execution at executive level.
  • Experience building operating models in remote, async-first organizations.
  • Ability to design and run performance and execution frameworks (KPIs, OKRs, cadences).
  • Leadership style based on influence, ownership, and problem-solving.

Hiring Process

We keep our process simple, transparent, and respectful of your time. Here’s what to expect:

  • Application review & shortlisting: We carefully review all applications and shortlist candidates whose background and experience best match the role’s performance objectives and leadership scope.
  • Context-setting survey: Shortlisted candidates will complete a short survey to help us understand their experience, decision-making style, and approach to operational leadership before moving into live conversations.
  • Discovery interview with HR: A conversation with the Head of HR, focused on your career journey, motivation, and values alignment.
  • Business & operations interview with CFO: A focused discussion around execution discipline, operational decision-making, financial awareness, and how operations support sustainable growth.
  • Leadership interviews: You’ll have a couple of shorter conversations with members of the leadership team (e.g., CEO, CTO), depending on current priorities.
  • Practical task (paid, if applicable): For some candidates, we may include a short, paid practical task to better understand how you approach real operational challenges.
  • Offer stage: If there’s a strong mutual fit, we’ll start with an informal offer discussion, followed by a formal written offer.

Before applying, please take into account that: If you don’t meet every single qualification but believe you can excel in the role based on what it requires - we encourage you to apply. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives.

Why Join Prop Firm Match Global FZCO?

  • Contribute to a growing platform shaping the future of proprietary trading
  • Work within a flat, collaborative team where your input is valued
  • Competitive compensation, including base pay and benefits
  • 100% medical, dental, and vision coverage (U.S. only), including gender-affirming care
  • Flexible PTO including sick time, holidays, refresh days, and sabbatical leave after five years
  • Work remotely with the flexibility you need to maintain balance and focus.
  • A professional, transparent, and healthy work environment that values both results and people.

Chief Operating Officer (COO) employer: Prop Firm Match Global – FZCO

At Prop Firm Match, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a remote-first company operating within CET hours, we offer competitive compensation, comprehensive benefits, and flexible PTO, ensuring our team members can maintain a healthy work-life balance while contributing to the future of proprietary trading. With a strong focus on employee growth and a commitment to transparency, we empower our leaders to drive operational excellence and make a meaningful impact across the organisation.
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Contact Detail:

Prop Firm Match Global – FZCO Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Operating Officer (COO)

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a COO role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.

Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their mission, values, and recent developments. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 3

Practice your pitch! Be ready to articulate how your experience aligns with the company's goals and how you can contribute to their growth. A clear, confident delivery can make all the difference in leaving a lasting impression.

Tip Number 4

Don't forget to apply through our website! It streamlines the process and ensures your application gets the attention it deserves. Plus, it shows you're serious about joining our awesome team at Prop Firm Match!

We think you need these skills to ace Chief Operating Officer (COO)

Operational Strategy Development
Cross-Functional Collaboration
Performance Metrics Design
KPI and OKR Implementation
Scalable Operating Model Creation
Customer Experience Improvement
Leadership and Coaching
Problem-Solving
Execution Discipline
Remote Team Management
Process Optimisation
Change Management
Communication Skills
Adaptability to Rapid Growth

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the COO role. We want to see how you can translate our strategy into action, so don’t hold back on showcasing your relevant achievements!

Showcase Your Leadership Style: We’re looking for someone who can lead with influence and ownership. In your application, share examples of how you've built strong teams and removed obstacles in previous roles. This will help us understand your approach to operational leadership.

Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Prop Firm Match Global – FZCO

Know the Company Inside Out

Before your interview, dive deep into Prop Firm Match’s mission, values, and recent developments. Understanding their strategy will help you align your answers with their goals, showing that you're not just a fit for the role but also for the company culture.

Prepare for Cross-Functional Collaboration Questions

Given the COO's role in aligning various departments, be ready to discuss your experience in cross-functional execution. Think of specific examples where you've successfully partnered with other leaders to drive operational success and how you navigated challenges.

Showcase Your Leadership Style

The interviewers will want to know how you lead and influence teams. Be prepared to share stories that highlight your leadership style, particularly how you empower others and remove obstacles, rather than just managing tasks.

Demonstrate Your Problem-Solving Skills

Operational challenges are inevitable, so come equipped with examples of how you've tackled complex issues in the past. Discuss your approach to building scalable operating models and how you've implemented performance frameworks that improved outcomes.

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