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For Companies At a Glance
- Tasks: Lead implementations of cybersecurity solutions and maintain technical relationships with enterprise customers.
- Company: Join Proofpoint, a global leader in human-centric cybersecurity.
- Benefits: Competitive pay, comprehensive benefits, flexible work, and wellness days.
- Why this job: Make a real impact in cybersecurity while working with cutting-edge technology.
- Qualifications: Experience in customer-facing technical roles and strong UNIX system administration skills.
- Other info: Dynamic culture that values diversity and encourages personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
- Bold in how we dream and innovate
- Responsive to feedback, challenges and opportunities
- Accountable for results and best in class outcomes
- Visionary in future focused problem-solving
- Exceptional in execution and impact
The Role
Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. This individual will engage directly with newly signed customers to implement Proofpoint solutions at their sites. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and communication skills. They must be able to take responsibility and accept accountability for successful customer engagements and partner technical relationships. This is a highly technical role and deep knowledge of the Linux and Solaris operating systems and network configuration is required, as well as a strong background in email.
Your day-to-day
- Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools.
- Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation.
- Deliver training to customers and partners.
- Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation.
- Drive high levels of customer satisfaction.
- Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments are successful.
- Coordinate with multiple parties -- internal departments as well as the customer -- to ensure timely and satisfactory resolution to technical issues, and completion of projects.
- Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization.
Qualifications
- Experience in a customer-facing technical field such as professional services, sales engineering, or technical support.
- Experience in large systems design and project implementation for enterprise email environments.
- UNIX system administration experience.
- Broad technical knowledge of Internet products and technologies.
- A thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI.
- Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.).
- Strong Sendmail and messaging infrastructure system administration experience.
- Ability to work at all levels of the organization both technically and politically.
- Additional Languages would be advantageous (Italian/German/Spanish/French).
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose and drive success‑every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information - we can’t wait to hear from you!
Sr. Professional Services Consultant, EMEA employer: Proofpoint
Contact Detail:
Proofpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Professional Services Consultant, EMEA
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Proofpoint on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by diving deep into Proofpoint's products and services. We should be ready to discuss how our skills align with their mission to safeguard the digital world. Show them we’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our experience and technical knowledge clearly, especially when discussing complex topics like network configurations.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can set us apart. Let’s remind them why we’re the best fit for the team!
We think you need these skills to ace Sr. Professional Services Consultant, EMEA
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see your experience with Linux, Solaris, and email systems shine through. Don’t forget to mention any relevant projects or implementations you've led!
Tailor Your Application: Take a moment to customise your application for the role. Use keywords from the job description to show us you understand what we're looking for. This helps us see how you fit into our team and culture.
Be Personable: Since this role involves engaging with customers, let your personality come through in your writing. We love candidates who can communicate effectively and build relationships, so don’t be afraid to show us your interpersonal skills!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Proofpoint
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Linux, Solaris, and email systems. Be ready to discuss your experience with these technologies and how you've used them in past roles. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Customer Engagement Skills
Since this role involves a lot of interaction with enterprise customers, prepare examples of how you've successfully managed customer relationships in the past. Think about specific challenges you faced and how you resolved them, as well as any training or support you provided to clients.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss complex problems you've solved in previous roles, particularly those related to system configurations or network issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Align with Proofpoint's Values
Familiarise yourself with Proofpoint's BRAVE core values and think about how your own experiences align with them. During the interview, weave these values into your responses to demonstrate that you're a good cultural fit and share their vision for cybersecurity.
