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- Tasks: Support employee lifecycle, onboarding, offboarding, and resolve HR inquiries.
- Company: Join Proofpoint, a dynamic tech company in Reading, UK.
- Benefits: Gain valuable experience on a 6-month contract with a supportive team.
- Why this job: Make a real impact on employee experiences and enhance HR processes.
- Qualifications: 1+ year in HR Shared Services, strong Microsoft Office skills, and problem-solving abilities.
- Other info: Fast-paced environment with opportunities to learn and grow your HR expertise.
The predicted salary is between 30000 - 40000 £ per year.
Proofpoint is seeking a HR Shared Services Specialist to join our growing team in Reading, UK on a 6-month fixed-term contract. This role is a great opportunity to have direct impact on employee lifecycle and experience through supporting with onboarding, offboarding, partnering with key HR stakeholders and enhancing the employee experience.
The HR Shared Services Specialist will be the main point of contact for all HR inquiries from initial requests through fulfilment and will partner with our local and regional people and culture teams to identify solutions and resolve employee issues in a timely fashion. You will be expected to be independent and proactive, with a customer service mindset and great stakeholder management skills. This role will support the areas of South Europe primarily but will also support with APJ, Americas and the Global processes.
Your day-to-day:
- Triaging cases via our service management system and shared inboxes and providing resolution in a timely manner and meeting the SLAs, to our employees and various internal and external stakeholders.
- Ensure the accuracy of employee data through the management of employee systems and processes.
- Support with onboarding, offboarding and employee life cycle processes and queries.
- Partner with the Benefits, Payroll, HRBPs, Immigration and compliance team in delivering the best customer service but also partner in various projects.
- Provide testing support for Workday updated releases, integration changes and new functionality rollouts.
- Actively participate in implementation of new policies and processes.
- Help create, author and manage the HR Shared services knowledgebase.
- Process a variety of HR transactions, ensuring compliance and integrity throughout the system.
- Be able to provide reports and data analysis on request.
- Maintain discretion in matters of confidentiality at all times.
Qualifications:
- 1+ year experience in a HR Shared Services hub, ideally tech company but not a must.
- Strong proficiency with Microsoft Office suite especially Excel, Word and PowerPoint and other tools that help eliminate manual steps from HR processes by automating and integrating to ensure greater operational efficiency.
- Team player but also able to work individually.
- Exceptional problem solving, time management, and organizational skills.
- Ability to work efficiently in a fast-paced environment.
- Keen to learn and expand the knowledge and skills.
HR Shared Services Specialist - 6 month fixed term contract in Slough employer: Proofpoint
Contact Detail:
Proofpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Specialist - 6 month fixed term contract in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Proofpoint on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you'd handle onboarding or offboarding challenges. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your customer service mindset! During interviews, share examples of how you've gone above and beyond for colleagues or clients. It’s all about that positive employee experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace HR Shared Services Specialist - 6 month fixed term contract in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services Specialist role. Highlight relevant experience, especially in onboarding and offboarding processes, as well as any customer service skills you've got. We want to see how you can directly impact the employee lifecycle!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and how you’ve successfully managed HR inquiries in the past. We love seeing enthusiasm and a customer service mindset!
Showcase Your Skills: Don’t forget to highlight your proficiency with Microsoft Office, especially Excel. If you’ve automated any HR processes or improved efficiency in previous roles, let us know! We’re looking for someone who can bring those skills to our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, we love seeing candidates who take that extra step to connect with us directly!
How to prepare for a job interview at Proofpoint
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around onboarding and offboarding processes. Familiarise yourself with common HR inquiries and how to resolve them, as this will show that you're proactive and ready to tackle the role head-on.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing the employee experience, be prepared to discuss examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved processes for others.
✨Get Comfortable with Data
As you'll be managing employee data and providing reports, it's crucial to demonstrate your proficiency with tools like Excel. Be ready to talk about any experience you have with data analysis or automating HR processes to improve efficiency.
✨Be a Team Player
This position requires collaboration with various teams, so highlight your ability to work well with others. Share examples of how you've partnered with different stakeholders in previous roles to achieve common goals, showing that you can thrive in a team environment.