Proofpoint is seeking a Sr. Technical Support Manager to shape our future support strategy and deliver exceptional service to large enterprise customers.
You will lead a team of Product Support Engineers supporting clients in the US, coordinating responses, and communicating across customer, engineering, and executive levels. Day-to-day, you’ll partner with Product Management, Engineering, and Operations to optimise customer experience, use data to drive product improvements, hire and coach
#J-18808-Ljbffr
Senior Technical Support Manager — Enterprise CX Leader employer: Proofpoint
At Proofpoint, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Benelux team is dedicated to employee growth, offering extensive training and development opportunities while working in a dynamic environment that values diversity and inclusion. With competitive benefits and a focus on meaningful work, joining us means becoming part of a mission-driven company committed to protecting organisations from advanced threats.
