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- Tasks: Support employee lifecycle, onboarding, offboarding, and resolve HR inquiries.
- Company: Join Proofpoint, a leader in cybersecurity with a global impact.
- Benefits: Competitive pay, flexible work, wellness days, and career growth opportunities.
- Why this job: Make a real difference in employee experience while working in a dynamic environment.
- Qualifications: 1+ year in HR Shared Services, strong Microsoft Office skills, and problem-solving abilities.
- Other info: Inclusive culture that values diverse backgrounds and perspectives.
The predicted salary is between 30000 - 40000 £ per year.
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
- Bold in how we dream and innovate
- Responsive to feedback, challenges and opportunities
- Accountable for results and best in class outcomes
- Visionary in future focused problem-solving
- Exceptional in execution and impact
This role is a great opportunity to have direct impact on employee lifecycle and experience through supporting with onboarding, offboarding, partnering with key HR Stakeholders and enhancing the employee experience.
The role: The HR Shared Services Specialist will be the main point of contact for all HR inquiries from initial requests through fulfilment and will partner with our local and regional people and culture teams to identify solutions and resolve employee issues in a timely fashion. You will be expected to be independent and proactive, with a customer service mindset and great stakeholder management skills. This role will support the areas of South Europe primarily but will also support with APJ, Americas and the Global processes.
Your day-to-day:
- Triaging cases via our service management system and shared inboxes and providing resolution in a timely manner and meeting the SLAs, to our employees and various internal and external stakeholders
- Ensure the accuracy of employee data through the management of employee systems and processes
- Support with onboarding, offboarding and employee life cycle processes and queries
- Partner with the Benefits, Payroll, HRBPs, Immigration and compliance team in delivering the best customer service but also partner in various projects
- Provide testing support for Workday updated releases, integration changes and new functionality rollouts
- Actively participate in implementation of new policies and processes
- Help create, author and manage the HR Shared services knowledgebase
- Process a variety of HR transactions, ensuring compliance and integrity throughout the system
- Be able to provide reports and data analysis on request
- Maintain discretion in matters of confidentiality at all times
Qualifications:
- 1+ year experience in a HR Shared Services hub, ideally tech company but not a must
- Strong proficiency with Microsoft Office suite especially Excel, Word and PowerPoint and other tools that help eliminate manual steps from HR processes by automating and integrating to ensure greater operational efficiency
- Team player but also able to work individually
- Exceptional problem solving, time management, and organizational skills
- Ability to work efficiently in a fast-paced environment
- Keen to learn and expand the knowledge and skills
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply: Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
HR Shared Services Specialist - 6-Month Contract in Reading employer: Proofpoint
Contact Detail:
Proofpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Specialist - 6-Month Contract in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Proofpoint on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Proofpoint's mission and values. Show us how your skills align with our BRAVE core values, and don’t forget to have examples ready that highlight your problem-solving and customer service skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are talking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don’t just apply through job boards; head over to our website and submit your application directly. It shows initiative and gives you a better chance of standing out in the crowd!
We think you need these skills to ace HR Shared Services Specialist - 6-Month Contract in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services Specialist role. Highlight relevant experience and skills that match the job description, especially your customer service mindset and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Proofpoint and how you can contribute to enhancing the employee experience. Keep it concise but impactful.
Showcase Your Tech Savvy: Since this role involves working with various HR systems, don’t forget to mention your proficiency with tools like Microsoft Office, especially Excel. If you have experience with Workday or similar platforms, make sure to highlight that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Proofpoint
✨Know Your Stuff
Before the interview, make sure you understand Proofpoint's mission and values. Familiarise yourself with their approach to cybersecurity and how they support employee experiences. This will help you align your answers with what they value.
✨Showcase Your Skills
Be ready to discuss your experience in HR Shared Services, especially any specific tools or processes you've used. Highlight your proficiency in Microsoft Office, particularly Excel, as this is crucial for the role. Prepare examples of how you've improved efficiency in past roles.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you've tackled challenges in HR. Think about how you triaged cases or resolved employee issues effectively. This will show that you can handle the fast-paced environment at Proofpoint.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing projects, or how they measure success in the HR Shared Services role. This shows your genuine interest in the position and the company.