Proofpoint, Belfast, is seeking a Product Support Engineer to provide enterprise-level support during a 1pmβ10pm shift. The role focuses on troubleshooting, escalating complex issues, and mentoring junior staff within a hybrid Belfast-based team.
You will assist with product configurations, engage with customers across channels, and contribute to knowledgebase content while collaborating in a fast-paced cybersecurity environment.
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Evening Enterprise Product Support Engineer (Hybrid) employer: Proofpoint
At Proofpoint, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Benelux team is dedicated to employee growth, offering extensive training and development opportunities while working in a dynamic environment that values diversity and inclusion. With competitive benefits and a focus on meaningful work, joining us means becoming part of a mission-driven company committed to protecting organisations from advanced threats.