Associate Triage Analyst in England

Associate Triage Analyst in England

England Full-Time 35000 - 42000 £ / year (est.) Home office (partial)
Proofpoint

At a Glance

  • Tasks: Monitor events and assist with alert triage for cybersecurity clients.
  • Company: Join Proofpoint, a leader in human-centric cybersecurity.
  • Benefits: Competitive pay, flexible work, wellness days, and global networking.
  • Other info: Inclusive culture that values diverse backgrounds and perspectives.
  • Why this job: Make a real impact in protecting data and empowering secure work.
  • Qualifications: Experience in data analysis, customer service, and teamwork.

The predicted salary is between 35000 - 42000 £ per year.

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

  • Bold in how we dream and innovate
  • Responsive to feedback, challenges and opportunities
  • Accountable for results and best in class outcomes
  • Visionary in future focused problem-solving
  • Exceptional in execution and impact

The Role: Proofpoint’s People Centric Managed Services (PCMS) is looking for an Associate Triage Analyst to support alert triage and operational checks for supported systems. Proofpoint PCMS is responsible for information protection that provides unmatched visibility into data risk by analysing content, behaviour, and threats from a cloud-native console, stopping data loss while saving time and operational cost. The Associate Triage Analyst (ATA) will be responsible for assisting with the monitoring of events for Proofpoint's PCMS customers and escalating all necessary events to the customers via approved escalation paths. TA’s will assist with reporting in support of internal teams and our customers. Ensure all tasks performed adhere to the company’s ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization’s ISMS. Each member of our team must understand the importance of the ISMS and the subsequent handling of client data.

Your day-to-day:

  • Assist with the monitoring of events for Proofpoint's PCMS customers
  • Escalate all necessary events to the clients via approved escalation paths
  • Assist customers and internal teams with metrics and reporting from the security platforms
  • Improvement of monitoring and alerting for Proofpoint PCMS clients.

Qualifications:

  • Experience analysing data from within a large data set
  • Experience in Customer Service
  • Experience working or being on a team
  • Experience with Microsoft Excel, as well as entire Microsoft Office Suite

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

  • Competitive compensation
  • Comprehensive benefits
  • Career success on your terms
  • Flexible work environment
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities

Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to us.

How to Apply: Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Associate Triage Analyst in England employer: Proofpoint

Proofpoint is an excellent employer for those seeking a dynamic role in the tech industry, particularly as a Cloud SRE Associate in Belfast. With a commitment to employee growth, competitive compensation, and a flexible work environment, Proofpoint fosters a culture of innovation and collaboration, making it an ideal place for professionals eager to make a meaningful impact in the realm of security products.

Proofpoint

Contact Details:

Proofpoint Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Associate Triage Analyst in England

Get Involved in the Cybersecurity Community

Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!

Show Off Your Skills with Capture the Flag Competitions

Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Proofpoint, love seeing candidates who actively engage in these challenges.

Tailor Your Online Presence

Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!

Apply Directly Through Proofpoint

Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Proofpoint. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.

We think you need these skills to ace Associate Triage Analyst in England

Data Analysis
Customer Service
Event Monitoring
Reporting Skills
Microsoft Excel
Microsoft Office Suite
Team Collaboration

Some tips for your application 🫡

Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!

Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!

Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Proofpoint insight into your practical problem-solving abilities and makes your application memorable.

Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Proofpoint that you’re committed to staying ahead in the game.

How to prepare for a job interview at Proofpoint

Sharpen Your Technical Skills

For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.

Prepare for Scenario-Based Questions

Expect the interviewers at Proofpoint to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.

Highlight Your Certifications

Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Proofpoint.

Show Your Passion for Cybersecurity

Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.