At a Glance
- Tasks: Lead technical presales for strategic opportunities and design innovative solutions.
- Company: Join Proofpoint, a leader in cybersecurity trusted by top enterprises.
- Benefits: Competitive pay, flexible work, wellness days, and global networking.
- Other info: Dynamic culture that values diversity and encourages personal growth.
- Why this job: Make a real impact in cybersecurity while mentoring others and shaping standards.
- Qualifications: 8+ years in presales or technical roles with strong enterprise experience.
The predicted salary is between 70000 - 90000 € per year.
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
- Bold in how we dream and innovate
- Responsive to feedback, challenges and opportunities
- Accountable for results and best in class outcomes
- Visionary in future focused problem-solving
- Exceptional in execution and impact
About the Role: The Senior Presales Escalation Engineer is a senior individual contributor responsible for supporting complex, high‑value opportunities across the EMEA region. This role partners closely with Sales, Product, and Engineering to design technically sound solutions, remove deal risk, and influence customer outcomes at scale. At this level, the Presales Engineer operates as a trusted technical authority — not only executing on deals, but shaping presales standards, mentoring others, and representing the field’s technical perspective into the broader organization. This role is ideal for a seasoned presales professional with deep technical expertise, excellent customer presence, and the ability to thrive in complex, ambiguous environments.
Key Responsibilities
- Customer & Deal Engagement: Lead the technical presales motion for strategic and enterprise‑level opportunities across EMEA. Own solution design for complex customer environments involving multiple products, integrations, or deployment models. Partner with Account Executives to develop credible solutions that balance customer requirements, product capabilities, and business outcomes. Act as a senior technical advisor during customer meetings, workshops, and executive discussions.
- Technical Leadership: Serve as a subject‑matter expert across one or more core security domains and product areas. Assess customer architectures, identify risks, and propose scalable, supportable solutions. Handle advanced technical objections and late‑stage deal blockers with confidence and clarity. Support proof‑of‑concept (POC) efforts where complexity or risk warrants senior involvement.
- Cross‑Functional Collaboration: Work closely with Product Management and Engineering to provide structured feedback from customer engagements, influence roadmap considerations and prioritization, validate technical feasibility of proposed solutions. Collaborate with Presales, Support, and Escalation teams to ensure smooth handoffs and consistent customer experience.
- Enablement & Mentorship: Mentor and coach Sales Engineers across the region, raising overall technical capability. Contribute to presales enablement content, best practices, and reusable solution guidance. Help define and reinforce presales standards for solution design, demos, and customer engagement.
- Strategic Impact: Identify recurring presales challenges and recommend improvements to tools, processes, or documentation. Support regional and global initiatives to scale presales effectiveness. Operate autonomously while aligning closely with regional and global presales leadership.
Scope & Autonomy: Operates with minimal supervision and high trust. Influences outcomes across multiple teams and countries within EMEA. Regularly supports deals with material revenue impact. Seen internally as a go‑to technical expert and external representative of the company’s technical credibility.
Required Experience & Qualifications
- Experience: 8+ years in Presales Engineering, Sales Engineering, Technical Consulting, or similar customer‑facing technical roles. Strong experience working with enterprise customers and complex sales cycles. Proven success supporting large, strategic, or technically demanding opportunities.
- Technical Skills: Broad and deep understanding of enterprise security architectures, such as: Email security, threat protection, identity, data protection, or adjacent domains. Cloud, hybrid, and on‑prem environments. Automation, integrations, and modern IT architectures. Comfortable troubleshooting across multiple systems and technologies.
- Professional Skills: Exceptional communication skills — able to adapt messaging from technical practitioners to executive stakeholders. Strong analytical and problem‑solving abilities. Calm, credible, and effective under pressure. Ability to influence without authority and collaborate across functions.
Success Looks Like: Customers trust your guidance on complex technical decisions. Sales peers rely on you for the most critical and complex opportunities. Product and Engineering value your judgment and feedback. Other Presales Engineers learn from how you think, not just what you know. Your involvement measurably improves deal outcomes and customer confidence.
Location & Travel: Role based in EMEA. Willingness to travel rarely to support customers and regional priorities.
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: Competitive compensation, Comprehensive benefits, Career success on your terms, Flexible work environment, Annual wellness and community outreach days, Always on recognition for your contributions, Global collaboration and networking opportunities.
Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply: Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Sr. Presales Escalation Engineer in Belfast employer: Proofpoint
At Proofpoint, we pride ourselves on being a leading employer in the cybersecurity sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive benefits, flexible work arrangements, and a culture that values diversity and inclusion. Join us in EMEA, where you will have the opportunity to make a significant impact while working alongside talented professionals dedicated to safeguarding the digital world.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Presales Escalation Engineer in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Proofpoint on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Proofpoint's products and recent news. Show us that you’re not just another candidate; demonstrate your passion for cybersecurity and how you can contribute to our mission.
✨Tip Number 3
Practice your technical skills and be ready to tackle real-world scenarios during interviews. We love seeing candidates who can think on their feet and provide solutions to complex problems.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role.
We think you need these skills to ace Sr. Presales Escalation Engineer in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sr. Presales Escalation Engineer role. Highlight your relevant experience in presales engineering and how it aligns with Proofpoint's mission to safeguard the digital world.
Showcase Your Technical Expertise:Don’t shy away from flaunting your technical skills! Detail your experience with enterprise security architectures and complex sales cycles. This is your chance to show us you’re the go-to technical expert we’re looking for.
Communicate Clearly:Your application should reflect your exceptional communication skills. Use clear, concise language that can resonate with both technical practitioners and executive stakeholders. We want to see how you adapt your messaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, we can’t wait to hear from you and learn more about what you can bring to our team!
How to prepare for a job interview at Proofpoint
✨Know Your Stuff
Make sure you have a solid understanding of enterprise security architectures, especially in areas like email security and threat protection. Brush up on your technical knowledge so you can confidently discuss complex solutions during the interview.
✨Showcase Your Experience
Prepare to share specific examples from your 8+ years in presales engineering or similar roles. Highlight your successes with large, strategic opportunities and how you've influenced customer outcomes. This will demonstrate your capability and fit for the role.
✨Practice Your Communication Skills
Since exceptional communication is key, practice explaining technical concepts in simple terms. Be ready to adapt your messaging for different audiences, from technical teams to executive stakeholders, showcasing your versatility.
✨Be a Problem Solver
During the interview, be prepared to tackle hypothetical scenarios or challenges that may arise in presales situations. Show your analytical and problem-solving abilities by walking through your thought process and how you would approach these challenges.
