At a Glance
- Tasks: Join us to enhance cybersecurity by managing and scaling our production services.
- Company: Proofpoint, a leader in human-centric cybersecurity, trusted by top enterprises.
- Benefits: Competitive pay, comprehensive benefits, flexible work, and wellness days.
- Other info: Dynamic culture that values diversity, collaboration, and personal growth.
- Why this job: Make a real impact in cybersecurity while collaborating with a global team.
- Qualifications: Experience with Linux systems, automation, and cloud technologies is essential.
The predicted salary is between 40000 - 50000 £ per year.
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
- Bold in how we dream and innovate
- Responsive to feedback, challenges and opportunities
- Accountable for results and best in class outcomes
- Visionary in future focused problem-solving
- Exceptional in execution and impact
The Role: As an Associate Service Reliability Engineer at Proofpoint you will develop a deep understanding of the various infrastructure services and applications that are the critical foundation for delivering Proofpoint’s next generation security products. You will contribute to the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be responsible for provisioning, maintaining, and scaling our production services across a hybrid cloud environment. You bring a ‘cloud first’ mentality to the table and will work cross-functionally to improve automation and orchestration platforms needed to scale the business.
Your day-to-day:
- Build long lasting, effective partnerships across the organization to foster collaboration between Engineering, Product Operations, and other Infrastructure Operations teams.
- Organize and manage multiple simultaneous projects.
- Manage an international 24x7, multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security.
- Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to scaling and performance.
- Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
- Utilize modern AI coding assistants (e.g., GitHub Copilot) and standard AI platforms to write, debug, and optimize infrastructure-as-code and automation scripts.
- Contribute to the evolving design and architecture of reliable and scalable infrastructure.
- Develop processes, tools, and documentation in support of production operations.
- Evaluate new software, hardware and infrastructure solutions.
- Participate in an on-call rotation and be willing to jump on escalated issues as needed.
What you bring to the team:
- Proven experience and technical skills managing, troubleshooting, and tuning Linux systems.
- Demonstrable experience working in a high volume, large deployment, multi-datacenter / multi-cloud environment.
- Experience automating management of systems and applications using common frameworks, platforms and coding languages.
- Experience with observability technologies such as Open Telemetry and Prometheus or similar.
- Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, SMTP, and LDAP.
- Experience in management of a large, distributed computing environment.
- Experience with common virtualization platforms – KVM, VMware vSphere, ESX, ESXi, and vCenter.
- Advanced knowledge and experience with multiple cloud providers and technologies including AWS and Azure.
- Experience with configuration management such as Puppet or Chef, scripting languages (e.g., Python, Bash) and experience with automation tools (e.g., Terraform, Ansible).
- Experience integrating standard AI tooling into daily workflows for faster code development and incident resolution.
- Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters.
- Experience with containers and container orchestration platforms such as Kubernetes desired.
- Excellent verbal and written communication skills.
- Self-motivated, able to work both independently and cross-functionally.
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply: Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Associate Service Reliability Engineer in Belfast employer: Proofpoint
At Proofpoint, we pride ourselves on being a leading employer in the cybersecurity sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through our comprehensive benefits package, flexible work arrangements, and a culture that values diversity and inclusion. Join us in a role where your contributions are recognised and rewarded, and where you can make a meaningful impact in safeguarding the digital world.
