At a Glance
- Tasks: Monitor events and support alert triage for cybersecurity systems.
- Company: Join Proofpoint, a leader in human-centric cybersecurity.
- Benefits: Competitive pay, flexible work, wellness days, and global networking.
- Other info: Inclusive culture that values diverse backgrounds and perspectives.
- Why this job: Make a real impact in protecting data and empowering secure work.
- Qualifications: Experience with data analysis, customer service, and Microsoft Office.
The predicted salary is between 30000 - 40000 € per year.
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
- Bold in how we dream and innovate
- Responsive to feedback, challenges and opportunities
- Accountable for results and best in class outcomes
- Visionary in future focused problem-solving
- Exceptional in execution and impact
The Role: Proofpoint’s People Centric Managed Services (PCMS) is looking for an Associate Triage Analyst to support alert triage and operational checks for supported systems. Proofpoint PCMS is responsible for information protection that provides unmatched visibility into data risk by analysing content, behaviour, and threats from a cloud-native console, stopping data loss while saving time and operational cost.
The Associate Triage Analyst (ATA) will be responsible for assisting with the monitoring of events for Proofpoint's PCMS customers and escalating all necessary events to the customers via approved escalation paths. TA’s will assist with reporting in support of internal teams and our customers. Ensure all tasks performed adhere to the company’s ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization’s ISMS. Each member of our team must understand the importance of the ISMS and the subsequent handling of client data.
Your day-to-day:
- Assist with the monitoring of events for Proofpoint's PCMS customers
- Escalate all necessary events to the clients via approved escalation paths
- Assist customers and internal teams with metrics and reporting from the security platforms
- Improvement of monitoring and alerting for Proofpoint PCMS clients.
Qualifications:
- Experience analysing data from within a large data set
- Experience in Customer Service
- Experience working or being on a team
- Experience with Microsoft Excel, as well as entire Microsoft Office Suite
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply: Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Associate Triage Analyst employer: Proofpoint
At Proofpoint, we pride ourselves on being a leading employer in the cybersecurity sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through our comprehensive benefits package, flexible work arrangements, and a culture that values diversity and inclusion. Join us in our mission to safeguard the digital world while enjoying global networking opportunities and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Triage Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Proofpoint on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Proofpoint's core values: Bold, Responsive, Accountable, Visionary, and Exceptional. Think of examples from your past experiences that showcase these traits, so you can impress them with your fit for the culture.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've tackled data analysis in the past. Use specific examples to demonstrate your experience with large datasets and how you’ve contributed to team success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Proofpoint team.
We think you need these skills to ace Associate Triage Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Associate Triage Analyst role. Highlight relevant experience, especially in data analysis and customer service, to show us you’re a great fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about cybersecurity and how your skills align with our mission at Proofpoint. Keep it engaging and personal!
Showcase Your Team Spirit:We love teamwork at Proofpoint! In your application, mention any experiences where you’ve successfully collaborated with others. This will help us see how you can contribute to our global team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Proofpoint
✨Know Your Cybersecurity Basics
Before heading into the interview, brush up on your knowledge of cybersecurity principles, especially those related to data protection and threat analysis. Familiarise yourself with Proofpoint's mission and how they safeguard digital environments, as this will show your genuine interest in the role.
✨Showcase Your Analytical Skills
As an Associate Triage Analyst, you'll be dealing with large data sets. Prepare examples from your past experiences where you've successfully analysed data or resolved issues. Be ready to discuss specific tools or methods you used, particularly if you have experience with Microsoft Excel or similar software.
✨Demonstrate Team Spirit
Proofpoint values teamwork, so be prepared to share instances where you've collaborated effectively with others. Highlight your customer service experience and how it has shaped your ability to work within a team, especially in high-pressure situations.
✨Understand ISO 27001 Standards
Familiarise yourself with the ISO 27001 Information Security Management System. Knowing the basics will not only help you understand the company's commitment to security but also allow you to discuss how you can contribute to maintaining these standards in your role.
