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For Companies At a Glance
- Tasks: Manage key NHS accounts and align data capabilities with customer goals.
- Company: Promptly Health, a fast-growing company improving healthcare through data.
- Benefits: Competitive salary, equity compensation, flexible work schedule, and annual training allowance.
- Why this job: Join a young, enthusiastic team making a real impact in healthcare.
- Qualifications: 5+ years in account management, strong negotiation skills, and healthcare experience.
- Other info: Remote-first position with opportunities for career growth across Europe.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Key Account Manager to join our Sales & Partnerships team, owning and growing a portfolio of strategic NHS accounts across the UK, with a path to evolve into the EU Data Network Lead as the business scales in Europe.
About The Role
Promptly is entering an exciting phase of growth. The role focuses on managing key UK accounts, aligning Promptly's Data Network capabilities with customer goals, and acting as a trusted advisor to NHS trusts, payers, and life sciences clients.
What You'll Be Expected To Do:
- Own and grow a portfolio of key accounts (healthcare systems, trusts, payers, life sciences clients) in the UK.
- Serve as the primary relationship lead: understand Trusts' strategic goals, align Promptly's Data Network capabilities to those goals, and act as the trusted advisor.
- Identify new business opportunities and upsell/cross-sell within existing Partners.
- Negotiate data partnership agreements, contracts, SLAs, and partnership terms.
- Coordinate with cross-functional teams (engineering, product, legal, operations, sales) to deliver on commitments.
- Monitor account performance, usage, health metrics, and customer satisfaction.
- Proactively manage risks, escalate issues, and ensure Partners derive value from the network and Promptly's technology stack.
- Serve as the voice of the Data Partners internally, feeding input into product roadmap and service enhancements.
- Represent Promptly at NHS events, conferences, and in customer forums as needed.
- Build a platform for growth with the opportunity to evolve into the EU Data Network Lead role as the business expands across Europe.
What We're Looking For (Qualifications & Skills):
- 5+ years in account management / key account / enterprise sales in the healthcare, life sciences, or health data space.
- Proven track record of managing complex, multi-stakeholder sales cycles in the UK / Europe.
- Experience with data / analytics / software-as-a-service solutions, especially in health or life sciences domains.
- Strong negotiation skills and contract experience.
- Ability to translate technical capabilities into business value for clients.
- Excellent stakeholder management and communication skills (verbal and written).
- Self-starter, comfortable with ambiguity and working cross-functionally.
- Ability to travel (within UK, possibly Europe) as needed.
- Bachelor's degree, or equivalent experience; advanced degree a plus.
- Fluent English; additional European languages a plus.
Position: Remote-first, Full time, Based in UK (mandatory).
What We Offer:
- Ownership, defining your own career pathway.
- A unique growth opportunity, being one of the first on a fast-growing team that will make healthcare better and have a significant impact in people's lives.
- Fantastic working environment with a young and enthusiastic team of 50+ from healthcare to unicorn startups and leading multinational companies.
- Financial benefits: Competitive salary, Annual Bonus, Equity compensation via our ESOP (open to all team members), Annual training allowance, Private health insurance, Allowance for home-office equipment.
- Non-financial benefits: Equal opportunity and inclusive environment, Flexible work schedule, Flexible vacation policy, Corporate events.
Key Account Manager – UK Data Network in London employer: Promptly Health
Contact Detail:
Promptly Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager – UK Data Network in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare and life sciences sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections we make, the better our chances of landing that Key Account Manager role!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in managing complex sales cycles and your understanding of data solutions. We want to demonstrate how our skills align perfectly with what Promptly Health is looking for.
✨Tip Number 3
Prepare for those tricky questions! Think about how you can translate technical capabilities into business value for clients. Practise articulating this clearly, as it’s a key part of the role. We need to show that we can be trusted advisors to NHS trusts and other partners.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re genuinely interested in being part of the Promptly team. Let’s make sure we stand out from the crowd!
We think you need these skills to ace Key Account Manager – UK Data Network in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management, especially in healthcare or life sciences, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've managed key accounts and contributed to business growth in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and ensure there are no typos or grammatical errors.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Promptly Health
✨Know Your Accounts Inside Out
Before the interview, dive deep into the key NHS accounts you’ll be managing. Understand their strategic goals and how Promptly's Data Network can align with them. This will show your potential employer that you're not just familiar with the role but genuinely invested in their success.
✨Showcase Your Negotiation Skills
Prepare to discuss your past experiences with negotiating contracts and partnership agreements. Bring specific examples of how you've successfully navigated complex sales cycles in the healthcare sector. This will demonstrate your capability to handle the responsibilities of the Key Account Manager role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing technical capabilities and their business value. Use simple language to explain complex concepts, as this is crucial for stakeholder management. Remember, effective communication is key in building trust with clients.
✨Be Ready to Discuss Growth Opportunities
Since this role has a path to evolve into the EU Data Network Lead, be prepared to talk about your vision for growth within the company. Share ideas on how you can contribute to expanding Promptly’s presence in Europe, showing that you’re thinking long-term and are eager to grow with the team.