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For Companies At a Glance
- Tasks: Manage key NHS accounts and align data capabilities with customer goals.
- Company: Join Promptly Health, a fast-growing company making a real impact in healthcare.
- Benefits: Competitive salary, equity compensation, flexible work schedule, and annual training allowance.
- Why this job: Be part of a young, enthusiastic team transforming healthcare across Europe.
- Qualifications: 5+ years in account management, strong negotiation skills, and excellent communication.
- Other info: Remote-first position with opportunities for career growth and travel.
The predicted salary is between 36000 - 60000 £ per year.
Key Account Manager – UK Data Network at Promptly Health
We are looking for a Key Account Manager to join our Sales & Partnerships team, owning and growing a portfolio of strategic NHS accounts across the UK, with a path to evolve into the EU Data Network Lead as the business scales in Europe.
About The Role
Promptly is entering an exciting phase of growth. The role focuses on managing key UK accounts, aligning Promptly’s Data Network capabilities with customer goals, and acting as a trusted advisor to NHS trusts, payers, and life sciences clients.
What You’ll Be Expected To Do
- Own and grow a portfolio of key accounts (healthcare systems, trusts, payers, life sciences clients) in the UK
- Serve as the primary relationship lead: understand Trusts’ strategic goals, align Promptly’s Data Network capabilities to those goals, and act as the trusted advisor
- Identify new business opportunities and upsell/cross-sell within existing Partners
- Negotiate data partnership agreements, contracts, SLAs, and partnership terms
- Coordinate with cross-functional teams (engineering, product, legal, operations, sales) to deliver on commitments
- Monitor account performance, usage, health metrics, and customer satisfaction
- Proactively manage risks, escalate issues, and ensure Partners derive value from the network and Promptly\’s technology stack
- Serve as the voice of the Data Partners internally, feeding input into product roadmap and service enhancements
- Represent Promptly at NHS events, conferences, and in customer forums as needed
- Build a platform for growth with the opportunity to evolve into the EU Data Network Lead role as the business expands across Europe
What We’re Looking For (Qualifications & Skills)
- 5+ years in account management / key account / enterprise sales in the healthcare, life sciences, or health data space
- Proven track record of managing complex, multi-stakeholder sales cycles in the UK / Europe
- Experience with data / analytics / software-as-a-service solutions, especially in health or life sciences domains
- Strong negotiation skills and contract experience
- Ability to translate technical capabilities into business value for clients
- Excellent stakeholder management and communication skills (verbal and written)
- Self-starter, comfortable with ambiguity and working cross-functionally
- Ability to travel (within UK, possibly Europe) as needed
- Bachelor’s degree, or equivalent experience; advanced degree a plus
- Fluent English; additional European languages a plus
Position
- Remote-first
- Full time
- Based in UK (mandatory)
What We Offer
- Ownership, defining your own career pathway
- A unique growth opportunity, being one of the first on a fast-growing team that will make healthcare better and have a significant impact in people’s lives
- Fantastic working environment with a young and enthusiastic team of 50+ from healthcare to unicorn startups and leading multinational companies
- Financial benefits
- Competitive salary
- Annual Bonus
- Equity compensation via our ESOP (open to all team members)
- Annual training allowance
- Private health insurance
- Allowance for home-office equipment
- Non-financial benefits
- Equal opportunity and inclusive environment
- Flexible work schedule
- Flexible vacation policy
- Corporate events
Data Privacy
Your personal data will be processed for recruitment purposes, including interviews and assessment activities. Data may be shared with Proef, a recruitment partner. For more information, see Promptly and Proef privacy policies. By submitting your application, you consent to processing and storage for up to 12 months unless you request erasure. You may be contacted regarding future openings.
By submitting this application, you confirm that all information provided is true to the best of your knowledge and that you have disclosed any prior employment with Promptly Health. You agree that if information is false or incomplete, your application may be rejected or your employment terminated. Your data will be processed in accordance with Promptly Health\’s Candidate Privacy Notice.
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Key Account Manager – UK Data Network employer: Promptly Health
Contact Detail:
Promptly Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager – UK Data Network
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare and life sciences sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, highlight your experience in managing complex sales cycles and how you've successfully aligned solutions with client goals. Use specific examples to demonstrate your value and how you can help grow their NHS accounts.
✨Tip Number 3
Be proactive! Research Promptly Health and its Data Network capabilities thoroughly. Understand their current partnerships and think about how you can add value. Bring fresh ideas to the table during interviews to show that you’re not just another candidate, but someone who’s ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team at Promptly Health. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Key Account Manager – UK Data Network
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing accounts, especially in healthcare or life sciences, and showcase any relevant achievements that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us grow our NHS accounts. Be genuine and let your personality come through!
Showcase Your Negotiation Skills: Since negotiation is key in this role, make sure to include examples of successful negotiations you've led in the past. We want to see how you’ve turned challenges into opportunities for growth.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Promptly Health
✨Know Your Accounts
Before the interview, dive deep into the key accounts you’ll be managing. Understand their strategic goals and how Promptly’s Data Network can align with them. This will show your potential employer that you’re not just familiar with the role but also genuinely interested in their clients.
✨Showcase Your Negotiation Skills
Prepare to discuss your past experiences with negotiations, especially in the healthcare sector. Bring specific examples of contracts or agreements you've successfully navigated. This will highlight your ability to handle complex sales cycles and demonstrate your value as a trusted advisor.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be ready to explain how you translate technical capabilities into business value for clients. This will help you stand out as someone who can effectively manage stakeholder relationships.
✨Be Ready for Cross-Functional Collaboration
Think about times when you’ve worked with different teams, like engineering or product. Be prepared to share these experiences during the interview, as it shows you can coordinate effectively across functions to deliver on commitments, which is crucial for this position.