Job summary
Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.
Main duties of the job
- Support qualified nurses in delivering safe, effective and professional patient transfers.
- Provide compassionate, person-centred care, ensuring patients feel comfortable, respected and supported.
- Respond calmly and confidently to challenging situations and emergencies.
- Use effective communication and approved de-escalation techniques to reduce distress and maintain safety.
- Follow safeguarding policies and procedures to protect vulnerable adults and children.
- Support safe interventions in accordance with individual risk assessments, training and company protocols.
- Drive company ambulances when required, ensuring safe, comfortable and timely journeys.
- Complete pre-journey vehicle and equipment checks to maintain operational readiness.
- Complete accurate patient documentation and contribute to comprehensive clinical handovers, including relevant risks and current presentations.
- Communicate effectively with patients, colleagues and partner healthcare organisations to support continuity of care.
- Attend mandatory training, team meetings and professional reviews to maintain and develop your skills.
- Adhere to Prometheus policies, safeguarding procedures and relevant healthcare legislation.
- Maintain high standards of confidentiality, professionalism and accountability throughout every shift.
About us
Prometheus Safe & Secure is a specialist provider of secure patient transport and enhanced observation services for people with mental health needs. Operating 24 hours a day, 7 days a week across the UK, we work in partnership with the NHS and private healthcare providers to deliver safe, dignified and compassionate support when it is needed most. Our services include secure patient transport for planned and urgent transfers, including those under the Mental Health Act, as well as enhanced observation and "bed watch" support in hospitals, A&E departments and Section 136 suites. Every journey and placement is managed with patient safety, dignity and respect at the forefront.
Details
Date posted: 27 October 2026
Pay scheme: Other
Salary: £30,225 to £30,225 a year
Contract: Permanent
Working pattern: Full-time
Reference number: oc-1793093183-W2PQK
Job locations: Warrington, WA2 0XP, United Kingdom
Essential
Mandatory
- Enhanced DBS clearance for both adults and children
- Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
- Right to work in the UK
Desirable
- Excellent written and verbal communication skills
- Strong attention to detail and focus on accuracy
- Proactive, positive and able to work independently or as part of a team
- Well organised with good time management skills
- Experience in a healthcare support or compliance focused role
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Healthcare Assistant (Hca) employer: Prometheus Safe & Secure Ltd
Prometheus Safe & Secure is an exceptional employer for Registered Mental Health Nurses, offering a supportive and compassionate work environment in Birmingham. With a strong focus on clinical governance and staff training, employees benefit from ongoing professional development opportunities while making a meaningful impact on patient care. The company's commitment to dignity and respect ensures that every team member plays a vital role in delivering high-quality mental health services across the UK.
Contact Details:
Prometheus Safe & Secure Ltd Recruitment Team
