Job summary
We will be hosting a Recruitment Day on 1st of October 2026. Once your application has been reviewed, shortlisted candidates will be contacted directly and invited to attend the event, where they will have the opportunity to learn more about the role and meet members of the team.
Joining us as a Health Care Assistant means stepping into a role where no two days are the same. One shift you could be supporting a patient through a mental health crisis, the next you might be leading a team to ensure a safe transfer between hospitals. You will be part of a tight knit crew that looks out for each other, backed by training, ongoing development and the knowledge that your work truly matters.
Main duties of the job
As a Health Care Assistant with Prometheus you will work alongside skilled mental health and clinical professionals to deliver outstanding care in challenging and varied situations.
You will support the safe transfer of patients in our services including PSS, PCC and Section 136 pathways as well as in hospital bedwatch, mental health units and other specialist environments. This is hands on, people first work that requires empathy, resilience and professionalism.
You will communicate with patients and partner organisations, handle sensitive information and respond quickly when situations change. You will ensure every patient is treated with dignity and respect regardless of circumstance.
Key responsibilities include:
* Providing high quality, compassionate care during patient transfers and in care settings
* Supporting qualified nurses in the safe transfer of patients
* Driving Prometheus ambulances when required * Responding effectively to crises and emergencies
* Completing clear and accurate documentation in line with procedures
* Safeguarding vulnerable adults and children in accordance with policy
* Maintaining vehicles and equipment to required standards
* Leading a team during informal patient transfers when needed
You will represent Prometheus to our patients and partners, playing a vital role in keeping people safe while upholding our values of care, professionalism and integrity.
About us
Be the reason someone feels safe. At Prometheus we do more than move patients. We protect, support and care for some of the most vulnerable people in society. Our teams work across the UK providing safe, compassionate transfers for individuals in mental health crisis, those in secure care and patients needing specialist hospital support. We operate 24/7 every day of the year working in partnership with the NHS, private healthcare providers, police, prisons and the courts.
If you are calm under pressure, quick to adapt and want a career where you make a difference every single day, Prometheus is where you belong.
Job description
Job responsibilities
As a Health Care Assistant with Prometheus you will work alongside skilled mental health and clinical professionals to deliver outstanding care in challenging and varied situations.
You will support the safe transfer of patients in our services including PSS, PCC and Section 136 pathways as well as in hospital bedwatch, mental health units and other specialist environments.
This is hands on, people first work that requires empathy, resilience and professionalism.
- You will communicate with patients and partner organisations, handle sensitive information and respond quickly when situations change.
- You will ensure every patient is treated with dignity and respect regardless of circumstance.
- Providing high quality, compassionate care during patient transfers and in care settings
- Supporting qualified nurses in the safe transfer of patients
- Driving Prometheus ambulances when required
- Responding effectively to crises and emergencies
- Completing clear and accurate documentation in line with procedures
- Safeguarding vulnerable adults and children in accordance with policy
- Maintaining vehicles and equipment to required standards
- Leading a team during informal patient transfers when needed
Person Specification
Qualifications
Desirable
- Qualified to NVQ level 2
- Qualified Care Certificate
Experience
Essential
- A full UK driving licence (auto and manual) with fewer than 6 penalty points
- The legal right to work in the UK
- A valid Enhanced DBS
- Physically able to carry out patient care duties including physical intervention when necessary
Desirable
- Experience of working on mental health wards or community
- Good written and verbal communication skills
- Strong attention to detail and accuracy
- Proactive and positive attitude, able to work well in a team
- Well organised with good time management
- Experience in a compliance focused role
- Commitment to safeguarding best practice
- Prometheus is proud to be an inclusive employer welcoming applicants from all backgrounds and life experiences.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Prometheus Safe and Secure
Address
Warrington
WA2 0XP
United Kingdom
Employer's website
Healthcare Assistant (Zero Hour) Warrington employer: Prometheus Safe and Secure
Prometheus is an exceptional employer, dedicated to providing a supportive and compassionate work environment for its employees. With a strong focus on professional development and ongoing training, staff are encouraged to grow their skills while contributing to the vital care of mental health patients. Located in a dynamic healthcare setting, Prometheus offers unique benefits such as free on-site parking, a comprehensive Employee Assistance Program, and a commitment to diversity and equal opportunity, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Prometheus Safe and Secure Recruitment Team
