A zero-hours healthcare assistant post with Prometheus Safe & Secure, which runs patient transport and mental health support for NHS, police, prison and court partners. The work centres on safe transfers, handovers and crisis support for people in vulnerable situations, including secure mental health moves and hospital bed watches. The role includes ambulance driving and vehicle checks, and it is bank-based with flexible hours on a 24/7 rota. Enhanced DBS checks for adults and children, and a right to work without sponsorship, are required.
What the job involves
- Assist qualified nurses in safe patient transfers, handling each move with care
- Deliver compassionate care that maintains dignity and comfort in challenging situations
- Provide crisis intervention and verbal de-escalation for patients with mental health difficulties
- Drive ambulances when required on safe, timely journeys
- Complete accurate handovers and paperwork, recording risk histories and current presentation
- Respond calmly and effectively to emergencies in the patient's best interests
- Lead and oversee patient care during secure transfers, bed watches and places of safety, including PSS, PCC and Section 136 pathways
- Assess patient needs, identify risks and implement care and intervention plans
- Follow safeguarding procedures for children and adults
- Check vehicles and equipment before each journey and report issues promptly
- Take part in mandatory training, meetings and reviews
- Build positive relationships with patients, colleagues and partner agencies
What’s required
Registration & licences
- NMC registration as a Registered Mental Health Nurse (RMN)
Experience
- Minimum two years' post-registration experience
Skills & knowledge
- Strong clinical assessment, risk management and crisis intervention skills
- Excellent communication, teamwork and leadership
- Calm, professional and decisive in challenging situations
Checks & eligibility
- Enhanced DBS clearance for adults and children
- Full UK driving licence covering manual and automatic vehicles, with 6 or fewer points
- Right to work in the UK without sponsorship
Nice to have
- Experience in a healthcare support or compliance-focused role
- Excellent written and verbal communication
- Strong attention to detail and accuracy
- Proactive, positive, and able to work independently or in a team
- Well organised with good time management
What’s offered
- Employee Assistance Programme (EAP)
- Free on-site parking at company bases
- Free company uniform
- Company-provided mandatory training
- Enrolment in The People's Pension scheme, subject to eligibility
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Healthcare Assistant (Zero Hour) Birmingham employer: Prometheus Safe and Secure
Prometheus is an exceptional employer, dedicated to providing a supportive and compassionate work environment for its employees. With a strong focus on professional development and ongoing training, staff are encouraged to grow their skills while contributing to the vital care of mental health patients. Located in a dynamic healthcare setting, Prometheus offers unique benefits such as free on-site parking, a comprehensive Employee Assistance Program, and a commitment to diversity and equal opportunity, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Prometheus Safe and Secure Recruitment Team
