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- Tasks: Support patients during transfers, ensuring their safety and comfort while working with healthcare professionals.
- Company: Prometheus, a trusted provider of specialist patient transport and mental health support services.
- Benefits: Gain hands-on experience, develop skills, and make a real difference in people's lives.
- Why this job: Join a compassionate team where your care truly impacts vulnerable individuals every day.
- Qualifications: Enhanced DBS clearance, full UK driving licence, and strong communication skills required.
- Other info: Dynamic role with opportunities for training and career growth in healthcare.
The predicted salary is between 24000 - 36000 £ per year.
As a Health Care Assistant you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals. Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport. If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career.
Main duties of the job
In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected. From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional wellbeing.
About us
Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.
Job responsibilities
- Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism.
- Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations.
- Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support.
- Drive ambulances when required, ensuring safe, smooth and timely journeys.
- Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care.
- Respond calmly and effectively to emergencies, using your training and judgement to act in the patients best interests.
- Follow safeguarding policies for both children and adults, always keeping safety and wellbeing as the priority.
- Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date.
- Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service.
- Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction.
Person Specification
- Enhanced DBS clearance for both adults and children.
- Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points.
- Right to work in the UK.
- Excellent written and verbal communication skills.
- Strong attention to detail and focus on accuracy.
- Proactive, positive and able to work independently or as part of a team.
- Well organised with good time management skills.
- Experience in a healthcare support or compliance focused role.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Healthcare Assistant (HCA) in Birmingham employer: Prometheus Safe and Secure
Contact Detail:
Prometheus Safe and Secure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant (HCA) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, whether it's through LinkedIn or local meetups. We all know that sometimes it's not just what you know, but who you know that can help you land that HCA role.
✨Tip Number 2
Prepare for those interviews! Research common questions for Healthcare Assistants and practice your responses. We want you to showcase your compassion and professionalism, so think about real-life examples where you've made a difference.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe it’s a great way to keep you on their radar and reinforce your interest in joining Prometheus.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join our team at Prometheus.
We think you need these skills to ace Healthcare Assistant (HCA) in Birmingham
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for patient care shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment to supporting others.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences without unnecessary fluff. This helps us quickly see why you’d be a great fit for the Healthcare Assistant role.
Tailor Your Application: Make sure to tailor your application to the specific role at Prometheus. Use keywords from the job description to show that you understand what we’re looking for and how your background aligns with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Prometheus Safe and Secure
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Healthcare Assistant. Familiarise yourself with patient transfer protocols, crisis intervention techniques, and the importance of maintaining dignity and comfort for patients. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Compassion
In this line of work, compassion is key. Be prepared to share examples from your past experiences where you've provided care or support to others. Highlight moments when you made a difference in someone's life, as this will demonstrate your ability to connect with patients and handle challenging situations with empathy.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would respond to various situations, such as dealing with a distressed patient or ensuring safety during a transfer. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle emergencies. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
