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- Tasks: Manage medico-legal cases from start to finish, ensuring smooth communication and compliance.
- Company: ProMedical, a leading healthcare services provider since 2007.
- Benefits: Competitive salary, generous leave, gym membership, and career progression.
- Why this job: Join a dynamic team and make a real impact in the medico-legal field.
- Qualifications: 1+ years in medico-legal reporting and strong communication skills.
- Other info: Casual dress code and supportive work environment with social events.
The predicted salary is between 36000 - 60000 £ per year.
Location: Brentwood, Essex
Job Type: Full-time | Permanent
Office-based Monday–Thursday 08:30–17:30 | Friday 08:30–16:30
Salary: Competitive (dependent on experience)
About ProMedical
ProMedical is an established healthcare services provider, supporting NHS and independent healthcare organisations across the UK since 2007. Our Medico-Legal Services Division specialises in independent medical reporting and expert witness services for personal injury and clinical negligence matters. We manage the full process — from instruction and expert allocation through to examination, reporting and invoicing — ensuring professionalism, confidentiality and compliance at every stage.
The Opportunity
We’re looking for an experienced Medico-Legal Case Manager to join our growing team. This is a hands-on, operational role where you will manage medico-legal instructions from initial receipt through to final report delivery and invoicing. You’ll be the key point of contact for instructing solicitors and independent medical experts, ensuring cases are progressed efficiently and within agreed timelines. This role is ideal for someone with experience in a medico-legal reporting or expert witness agency who is confident managing cases independently within structured processes and pricing frameworks.
What You’ll Be Doing
- Reviewing, triaging and logging new medico-legal instructions
- Allocating cases to appropriately qualified medical experts
- Managing cases from allocation through to report completion and invoicing
- Monitoring turnaround times and proactively managing any delays
- Acting as the main point of contact for instructing solicitors
- Maintaining accurate case records and audit trails
- Applying agreed pricing structures and escalating non-standard requests where required
- Monitoring expert performance and addressing quality or responsiveness concerns
- Ensuring full compliance with regulatory and data protection requirements
You’ll be working across personal injury, clinical negligence and, where applicable, MedCo-aligned instructions.
What We’re Looking For
- Minimum 1 years’ experience in a medico-legal reporting or expert witness agency (essential)
- Proven experience managing instructions from receipt through to report completion
- Confident communicating with solicitors and medical experts
- Strong understanding of personal injury and/or clinical negligence reporting processes
- Highly organised with the ability to manage multiple live cases
- Comfortable working within structured processes and pricing frameworks
- MedCo experience is advantageous but not essential
What We Offer
- Competitive salary based on experience
- 20 days annual leave + bank holidays + birthday day
- Annual leave increases with service (up to 25 days)
- Workplace pension scheme
- Employee Assistance Programme (24/7 support for employees and household members)
- Gym membership
- Structured career progression pathway
- Casual office dress code
- Company social events
If you’re an experienced medico-legal case manager looking for a structured environment with clear progression and responsibility, we’d welcome your application.
Medico-Legal Case Manager in Brentwood employer: ProMedical Personnel Ltd
Contact Detail:
ProMedical Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medico-Legal Case Manager in Brentwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the medico-legal field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of personal injury and clinical negligence processes. Be ready to discuss your experience managing cases and how you ensure compliance and quality in your work.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at ProMedical, where you can find a role that fits your skills perfectly!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Medico-Legal Case Manager in Brentwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medico-Legal Case Manager role. Highlight your relevant experience in managing medico-legal instructions and any specific skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with personal injury and clinical negligence reporting, and show us your enthusiasm for joining ProMedical.
Showcase Your Organisational Skills: Since this role involves managing multiple cases, make sure to highlight your organisational skills in your application. Share examples of how you've successfully managed cases or projects in the past, so we can see how you handle the pressure!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at ProMedical Personnel Ltd
✨Know Your Medico-Legal Stuff
Make sure you brush up on your knowledge of medico-legal processes, especially around personal injury and clinical negligence. Familiarise yourself with the key terms and frameworks mentioned in the job description, as this will show that you're serious about the role and understand what’s required.
✨Showcase Your Organisational Skills
Since the role involves managing multiple cases, be prepared to discuss how you stay organised. Bring examples of how you've successfully managed case loads in the past, and maybe even share a few tools or methods you use to keep everything on track.
✨Communicate Like a Pro
As the main point of contact for solicitors and medical experts, strong communication skills are a must. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively resolved issues or improved communication in previous roles.
✨Prepare Questions About Compliance
Compliance is a big deal in this field, so come ready with questions about how the company ensures regulatory adherence. This shows that you’re not only interested in the role but also in maintaining high standards and understanding the importance of confidentiality and data protection.