At a Glance
- Tasks: Support recruitment success, manage candidates, and ensure excellent client service.
- Company: Join a dynamic team at Proman, committed to diversity and inclusion.
- Benefits: Enjoy 25 days holiday, onsite gym, training opportunities, and social activities.
- Other info: Potential for permanent position based on performance; diverse workplace culture.
- Why this job: Make a real impact in recruitment while building strong relationships.
- Qualifications: Customer service experience and excellent people skills are essential.
Account Support Trafford Park Monday to Friday 8am-4.30pm or 8.30am – 5pm As Account Support you will be responsible for the success of the site recruitment, candidate management, and providing service excellence to the client. Attending regular meetings and building relationships with the client’s key stakeholders.
About you:
- Excellent people skills and the ability to build strong, long-lasting relationships.
- Previous Experience would be an advantage.
- Customer Service Experience is essential.
- Strong interpersonal skills.
- Self-driven with a strong desire to succeed.
- Excellent verbal and written communication skills.
- Enthusiastic approach to work.
- High level of commitment.
- Excellent attention to detail.
Key Responsibilities:
- Recruitment Management: Ensure success of attraction using platforms/strategies. Use solution-driven approach for hiring plans and update the client on hiring progress.
- Candidate Management: Involves shop floor walks, engaging in absence/performance management, welfare checks and dealing with sanctions and disciplinaries. Ensuring efficient communication of changes to keep workers up to date.
- Administration Management: Accurately record data, meet KPI/MI deadlines consistently. Ensure worker compliance prior to starting the job.
- Payroll: Log and track statutory payment documentations. Address payment and holiday queries. Communicate pay-related updates to workers.
- Client Communication: Regular check in with key stakeholders. Hold weekly/monthly and quarterly meetings with the client to review KPI’s and engagement.
Benefits:
- In house and External Training/Apprenticeships available to upskill and grow with the business.
- 25 days holiday, including 1 day off for your birthday rising to 30 with length of service (Plus Bank Holidays).
- Free onsite parking.
- Onsite Gym (Free to use).
- Social activities including team nights out and trips abroad.
- Employee of the quarter awards.
- Enhanced Company Sick pay and Pension Schemes.
- Free eye tests and glasses contributions.
- Online GP Access.
- Employee Assistance Programme to support our employee’s Health and Wellbeing.
- Death in service benefit of 3x salary.
This is a temporary position initially, with the potential to become permanent based on performance and business needs.
To apply, please submit your CV to the job posting.
As an equal opportunities employer, Proman is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Proman.
Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
Recruitment Account Support in Trafford Park employer: Proman
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