At a Glance
- Tasks: Be the friendly face of our office, managing calls and greeting visitors.
- Company: Join a well-established business with a supportive team culture.
- Benefits: Earn £13 per hour with immediate start and valuable experience.
- Other info: Flexible hours, Monday to Friday, with opportunities for growth.
- Why this job: Perfect for those who love customer service and thrive in fast-paced environments.
- Qualifications: Previous reception or customer service experience is a plus.
The predicted salary is between 13 - 13 £ per hour.
Pay rate: £13 per hour
Please note: applicants must be available for an immediate start.
Location: Preston Brook
Duration: Temporary
Hours: Monday-Friday 8:00am – 5:00pm
About the Role
We are currently recruiting for a professional and personable Receptionist to provide temporary front-of-house cover for our client based in Preston Brook. This role is ideal for an individual who enjoys delivering exceptional customer service and thrives in a fast-paced office environment. As the first point of contact for visitors, clients and colleagues, you will play a key role in creating a positive and welcoming experience.
Key Responsibilities
- Managing the reception area and providing a professional first impression
- Answering and directing incoming telephone calls
- Greeting visitors and managing the sign-in/sign-out process
- Handling customer enquiries and complaints in a professional manner
- Completing administrative paperwork and forwarding information to the Technical Department
- Processing outgoing mail using the franking machine and TNT courier services
- General administrative support as required
Candidate Requirements
- Previous experience in a Receptionist, Front of House or Customer Service role
- Excellent verbal and written communication skills
- Strong organisational skills with the ability to prioritise and multitask
- Confident working independently and using initiative
- Professional, friendly and approachable manner
- Strong problem-solving skills and attention to detail
- Reliable, flexible and able to start work immediately
What's on Offer
- Immediate start available
- Opportunity to work with a well-established business
- Friendly and supportive working environment
- Valuable office administration and customer service experience
Receptionist in Runcorn employer: Proman UK Careers
Join a leading aerospace manufacturing company in Dukinfield, where you will benefit from a supportive work culture that prioritises employee development and offers competitive pay with opportunities for overtime. This organisation is committed to maintaining high-quality standards while fostering a collaborative environment, making it an excellent employer for those seeking a rewarding career in the aerospace sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Runcorn
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Proman UK Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Proman UK Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Runcorn
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Proman UK Careers:Your cover letter is your chance to shine! Tell us why you want to work at Proman UK Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Proman UK Careers!
How to prepare for a job interview at Proman UK Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
