At a Glance
- Tasks: Build tools and automations to enhance customer service and streamline processes.
- Company: Cutting-edge AI firm in Greater London with a mission-driven culture.
- Benefits: Competitive salary and the chance to work at the forefront of AI innovation.
- Why this job: Join us to make a real impact in the exciting world of AI.
- Qualifications: Experience in support operations and familiarity with tools like Intercom and Hubspot.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A cutting-edge AI firm in Greater London is seeking a Support Operations Partner to enhance the efficiency of the Support and GTM function. This role involves building tools and automations to provide excellent customer service and streamline processes.
Ideal candidates should have a robust background in support operations, with expertise in tools like Intercom and Hubspot.
Join us for the opportunity to work at the forefront of AI innovation, enjoy a competitive salary, and experience our mission-driven culture.
Remote Support Operations Partner—Automation & AI employer: Prolific
Contact Detail:
Prolific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Support Operations Partner—Automation & AI
✨Tip Number 1
Network like a pro! Reach out to people in the AI and support operations space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! If you've built any tools or automations in your previous roles, create a portfolio or a case study. This will help us see your expertise in action and how you can enhance our support operations.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of Intercom and Hubspot. We want to hear how you've used these tools to improve customer service and streamline processes in your past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our mission-driven culture.
We think you need these skills to ace Remote Support Operations Partner—Automation & AI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in support operations and any relevant tools like Intercom and Hubspot. We want to see how your skills align with our mission of enhancing customer service through automation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about AI and how you can contribute to our team. Be specific about your past experiences and how they relate to the role.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've built tools or automations in previous roles. We love seeing candidates who can demonstrate their ability to streamline processes and improve efficiency.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Prolific
✨Know Your Tools Inside Out
Make sure you’re well-versed in the tools mentioned in the job description, like Intercom and Hubspot. Familiarise yourself with their features and how they can enhance support operations. Being able to discuss specific use cases or examples of how you've used these tools effectively will impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to discuss scenarios where you've streamlined processes or improved customer service in previous roles. Think about specific challenges you faced and how you tackled them using automation or innovative solutions. This will demonstrate your ability to think critically and adapt in a fast-paced environment.
✨Understand the Company’s Mission
Research the company’s mission and values before the interview. Be ready to articulate how your personal values align with theirs and how you can contribute to their goals. This shows that you’re not just looking for any job, but that you’re genuinely interested in being part of their mission-driven culture.
✨Prepare Questions That Matter
Have a list of thoughtful questions ready to ask at the end of your interview. Inquire about their current challenges in support operations or how they envision the role evolving with AI advancements. This not only shows your interest in the position but also your proactive approach to understanding the company’s needs.