At a Glance
- Tasks: Lead high-quality support for researchers and participants, handling complex tickets and mentoring teammates.
- Company: Prolific, a dynamic platform focused on research support.
- Benefits: Remote work, autonomy in initiatives, and opportunities for personal growth.
- Other info: Join a collaborative team dedicated to improving research standards.
- Why this job: Make a real impact in the research ecosystem while enhancing your skills.
- Qualifications: Experience in participant support and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Prolific is seeking a Senior Participant Support Advisor to lead high‑volume, high‑quality support for researchers and participants on our platform.
You’ll handle complex tickets, collaborate with product and policy teams, and mentor teammates to raise the overall support standard.
This remote role offers autonomy to own initiatives, turn feedback into improvements, and scale operations while maintaining empathy, accuracy, and trust in our research ecosystem.
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Remote Senior Participant Support Specialist employer: Prolific
Prolific is an exceptional employer that values the expertise of accountants in the evolving AI landscape. With a flexible remote working environment, competitive pay rates, and opportunities for professional growth, employees can contribute to meaningful projects while enjoying a supportive work culture. Join us to be part of a pioneering team that is shaping the future of AI with your accounting knowledge.
