People Operations Partner in London

Prolific is not just another player in the AI space—we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.

The Role

We’re seeking a People Operations Partner to act as the heartbeat of the People function at Prolific, playing a central role in supporting and connecting our global team. As the primary point of contact for day-to-day People matters, you’ll ensure that employees have a seamless, positive experience across all touchpoints. This position is ideal for someone with early-stage business partnering experience who is eager to grow their impact by working across multiple areas, including people operations, employee experience, and office coordination. You’ll help drive key processes, support managers and employees alike, and contribute to building an inclusive, engaging, and well-organised workplace where people can do their best work.

What you'll be doing?

• People Operations
• Maintain and update HRIS with accurate employee data
• Organise benefits administration
• Partner with the wider people team on all aspects of the employee lifecycle, including data pulls, action tracking, and program coordination
• Create dashboards and insights, translating people data into actionable insights and recommendations to share with the business
• Support execution of People lifecycle Programs, such as performance, probation and compensation reviews
• Roll out and adapt global People Experience programs
• Provide country-specific onboarding information, including local policies, time off entitlements, and benefits—ensuring a seamless and scalable onboarding process
• Oversee early-stage performance management/processes—ensuring process compliance and a meaningful experience for all involved
• London Office & Employee Experience
• Serve as the onsite People presence in London, supporting culture and everyday employee needs
• Act as the local point of contact to support the facilitation of company events
• Handle ad hoc office administrative responsibilities

What You’ll Bring

• 2+ years of professional experience in an HR, People Operations or Admin role
• Available to work in the London office at least 1 day per week
• Strong proficiency in G-Suite
• Proven ability to handle administrative tasks and maintain accurate employee data in a HRIS, ideally with experience using an HRIS (e.g., Bob)
• Scalability and automation-focused—with experience in building scalable, low-touch people processes
• Data Literacy: Comfortable with pulling reports, tracking actions, and showing a keen interest in learning to translate people data into actionable insights
• Early-stage knowledge of HR policies, procedures, and core HR functions across the employee lifecycle
• Excellent written and verbal communication skills
• Exceptional organisational and time management skills with a strong attention to detail and the ability to multitask and manage competing priorities
• High level of honesty, integrity, and the ability to handle sensitive and confidential information with the utmost professionalism
• Strong interpersonal skills to build rapport and trust quickly with people at all levels and a collaborative mindset for working with other teams
• Demonstrated problem-solving abilities and critical thinking to help address employee queries
• A positive, proactive attitude and the ability to be flexible and adaptable to change in a fast-paced, agile environment

Why Prolific is a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.