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For Companies At a Glance
- Tasks: Manage participant operations for AI projects and optimise onboarding processes.
- Company: Prolific, a leader in human data infrastructure for AI development.
- Benefits: Competitive salary, remote work, and a mission-driven culture.
- Why this job: Join us at the forefront of AI innovation and make a real impact.
- Qualifications: Experience in operations and project management, ideally in marketplace environments.
- Other info: Collaborative environment with opportunities for professional growth and upskilling.
The predicted salary is between 36000 - 60000 £ per year.
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that’s reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it’s the quality and diversity of human-generated data that truly differentiates products and models.
The role
As a Senior Human Data Operations Partner, you will play a pivotal role in ensuring the smooth execution of end-to-end operational processes that power Prolific's specialised participant pools. You’ll enable client-specific projects, working closely with delivery teams to align participant-related processes with strategic AI customer needs. You’ll transform these processes and workflows into scalable solutions, partnering with our product and tech teams. This role demands a hands-on approach to participant onboarding, verification, and quality management, as well as cross-functional collaboration to meet the needs of internal stakeholders and external clients.
What you’ll be doing in the role:
- Serve as a key resource for client-specific AI delivery teams, acting as the primary point of contact for participant-related operations.
- Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables.
- Identify and address gaps in participant supply, ensuring alignment with AI task requirements and quality standards.
- Develop detailed project plans, workflows, and enablement materials to support efficient delivery.
- Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands.
- Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements.
- Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.
- Monitor participant engagement and quality metrics, using insights to drive improvements.
- Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks.
- Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives.
- Collaborate with product managers to transform manual processes into scalable, technology-driven solutions.
- Act as a conduit between delivery teams and operational functions to ensure seamless project execution.
- Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption.
What you’ll bring to the role:
- Experience in operations, ideally in marketplace or platform environments.
- Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Strong project management skills, with attention to detail and operational execution.
- Experience in implementing and optimising processes to improve efficiency and scalability.
- Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot.
- Exceptional communication and documentation skills, with a track record of stakeholder enablement.
- Confidence with data analysis and operational metrics to support decision-making and continuous improvement.
- Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms.
- Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation.
- Understanding of Prolific’s platform and its role in delivering high-quality human data for AI research.
Why Prolific is a great place to work:
We’ve built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won’t come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Links and privacy:
Links to more information on Prolific Benefits External Handbook Website Youtube Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Human Data Operations Partner employer: Prolific
Contact Detail:
Prolific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Data Operations Partner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Prolific and understanding their mission. Tailor your responses to show how your skills align with their goals in human data operations. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your experience in operations and project management, as these are key for the Senior Human Data Operations Partner role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Prolific team.
We think you need these skills to ace Human Data Operations Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Human Data Operations Partner role. Highlight your experience in operations and project management, and show how your skills align with Prolific's mission and values.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to manage multiple projects, optimise processes, and collaborate across teams. This will help us see how you can contribute to our goals.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it's relevant, and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Prolific
✨Know the Company Inside Out
Before your interview, dive deep into Prolific's mission and values. Understand how they position themselves in the AI landscape and what makes their human data infrastructure unique. This knowledge will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Project Management Skills
As a Senior Human Data Operations Partner, you'll need to manage multiple projects simultaneously. Prepare examples from your past experiences where you've successfully juggled various tasks, met deadlines, and optimised processes. Highlight your proficiency with tools like Asana or HubSpot to demonstrate your operational expertise.
✨Emphasise Collaboration and Communication
This role requires cross-functional collaboration, so be ready to discuss how you've worked with different teams in the past. Share specific instances where your communication skills helped bridge gaps between stakeholders or improved project outcomes. This will show that you can effectively act as a conduit between delivery teams and operational functions.
✨Prepare for Data-Driven Discussions
Since the role involves monitoring participant engagement and quality metrics, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive improvements in previous roles. This will not only showcase your analytical abilities but also your understanding of how data informs decision-making in operations.
